Windows Player permanently loses Trader Quest tab after failed trader quest

Cryojustice

Refugee
Version
7 Days to Die V3.0.0.0 (B257) Experimental
Platform
Windows
Game Version

7 Days to Die V3.0.0.0 (B257) Experimental now (B259) on Client



--------------
Server
--------------
Dedicated Server hosted on GPortal
Easy Anti Cheat enabled
No mods installed
Multiple players affected


Server Configuration
----------------------

The server uses customized sandbox settings (loot progression, trader progression, quest progression, biome progression, etc.).

During troubleshooting, all relevant settings related to trader progression and quests were reviewed. No configuration setting appeared to be directly related to the issue during troubleshooting.

Several sandbox settings were adjusted during the ongoing playthrough as part of balancing the server. However, no immediate issues occurred after these changes, and the affected players continued to receive trader quests normally until the described incident occurred.


Description
---------------

After dying during an active Clear Area trader quest, the quest immediately fails.

From that moment on, the affected player permanently loses the "Quests" tab at every trader.

The trader can still:

Buy and sell items.
Give rewards for already active or developer-started quests.


Additional Observation

The affected player is still able to participate in trader quests started by another player while being in the same party.

The quest can be completed normally, and rewards are granted as expected.

The issue only affects the ability to receive and start new trader quests independently, as the Trader Quest tab remains permanently missing.



Troubleshooting Performed

The following troubleshooting steps have already been performed without resolving the issue:

- Reviewed available server log files (no relevant errors related to trader quests were
found).
- Verified the affected player's .ttp save file.
- Verified players.xml.
- Verified quests.xml and trader quest definitions.
- Removed all stored quest position entries from players.xml.
- Restarted the dedicated server multiple times.
- Tested multiple traders, including traders that had never been visited before.
- Tested developer quest tickets (including T2).
- Completed trader progression quests using developer/admin commands.
- Verified that trader rewards can still be claimed.
- Verified that the player's quest history remains intact.
- Confirmed that only the Trader Quest tab is permanently missing.

None of these actions restored the missing Trader Quest tab.



Additional Information

One affected player experienced the issue immediately after dying during an active Clear Area trader quest, causing the quest to fail. From that point onward, the Trader Quest tab disappeared permanently for that player.

A second player on the same server has reported the same symptom (missing Trader Quest tab). At the time of writing, I am still gathering additional information to determine whether the same sequence of events led to the second occurrence.


Extensive analysis of the affected player's data and the server configuration has already been performed. This included reviewing the player's save (.ttp), players.xml, quest definitions, quest position data, trader progression, developer/admin commands, and the available server logs.

Despite these investigations, no corruption or configuration issue was identified that could explain the permanently missing Trader Quest tab.

The issue persisted after multiple server restarts and after all troubleshooting steps listed above.

I can provide the affected player's save files (.ttp), players.xml, server logs, and additional information if required.


Files available upon request:

- the affected player's .ttp save file
- a working player's .ttp save file for comparison
- players.xml
- quests.xml
- available server log files


*I have used a translation tool for this message, as my native language is German.
 
Reproduction Steps
Steps to Reproduce:

1. Accept a Clear Area quest from a trader.
2. Start the quest.
3. Die during the active quest.
4. The quest immediately fails.
5. Visit any trader.

Expected Result

The trader should continue offering quests.

Actual Result

The Quest tab disappears permanently for that player on every trader.
--------------------------------------------------------------------------------------------------------------------------------------------------------------

Client Output Log: https://justpaste.it/chg36
Link to Logs
https://justpaste.it/fr5y5
Link to Screenshot/Video
https://youtu.be/2FLbdgMV59k
Last edited:
The attached screenshot shows the affected player's trader interface after the bug occurred.

As visible, the "Quests" tab is completely missing, while all other trader functions (buy/sell) remain available.
The player is still able to complete trader quests started by another player while grouped and can receive the normal quest rewards. Only the ability to obtain new trader quests independently is permanently lost.


Trader Bug or Player Bug.jpg
 
20260626190632_1.jpg

Additional information

For completeness, I have attached a screenshot of our current sandbox settings.

Since creating this report, a third player on the same dedicated server has reported the same symptom.

This player had been completing trader jobs normally. Afterwards, they completed a Treasure Map quest and only noticed the missing Trader Quest tab when returning to a trader.

At this time, it is unknown whether the Treasure Map quest is related to the issue or whether the player simply noticed the problem at that point. Further investigation is ongoing.

The affected player has not yet confirmed whether the issue affects all traders, as they logged off before additional testing could be performed.
 
Game Version

7 Days to Die V3.0.0.0 (B257) Experimental now (B259) on Client



--------------
Server
--------------
Dedicated Server hosted on GPortal
Easy Anti Cheat enabled
No mods installed
Multiple players affected


Server Configuration
----------------------

The server uses customized sandbox settings (loot progression, trader progression, quest progression, biome progression, etc.).

During troubleshooting, all relevant settings related to trader progression and quests were reviewed. No configuration setting appeared to be directly related to the issue during troubleshooting.

Several sandbox settings were adjusted during the ongoing playthrough as part of balancing the server. However, no immediate issues occurred after these changes, and the affected players continued to receive trader quests normally until the described incident occurred.


Description
---------------

After dying during an active Clear Area trader quest, the quest immediately fails.

From that moment on, the affected player permanently loses the "Quests" tab at every trader.

The trader can still:

Buy and sell items.
Give rewards for already active or developer-started quests.


Additional Observation

The affected player is still able to participate in trader quests started by another player while being in the same party.

The quest can be completed normally, and rewards are granted as expected.

The issue only affects the ability to receive and start new trader quests independently, as the Trader Quest tab remains permanently missing.



Troubleshooting Performed

The following troubleshooting steps have already been performed without resolving the issue:

- Reviewed available server log files (no relevant errors related to trader quests were
found).
- Verified the affected player's .ttp save file.
- Verified players.xml.
- Verified quests.xml and trader quest definitions.
- Removed all stored quest position entries from players.xml.
- Restarted the dedicated server multiple times.
- Tested multiple traders, including traders that had never been visited before.
- Tested developer quest tickets (including T2).
- Completed trader progression quests using developer/admin commands.
- Verified that trader rewards can still be claimed.
- Verified that the player's quest history remains intact.
- Confirmed that only the Trader Quest tab is permanently missing.

None of these actions restored the missing Trader Quest tab.



Additional Information

One affected player experienced the issue immediately after dying during an active Clear Area trader quest, causing the quest to fail. From that point onward, the Trader Quest tab disappeared permanently for that player.

A second player on the same server has reported the same symptom (missing Trader Quest tab). At the time of writing, I am still gathering additional information to determine whether the same sequence of events led to the second occurrence.


Extensive analysis of the affected player's data and the server configuration has already been performed. This included reviewing the player's save (.ttp), players.xml, quest definitions, quest position data, trader progression, developer/admin commands, and the available server logs.

Despite these investigations, no corruption or configuration issue was identified that could explain the permanently missing Trader Quest tab.

The issue persisted after multiple server restarts and after all troubleshooting steps listed above.

I can provide the affected player's save files (.ttp), players.xml, server logs, and additional information if required.


Files available upon request:

- the affected player's .ttp save file
- a working player's .ttp save file for comparison
- players.xml
- quests.xml
- available server log files


*I have used a translation tool for this message, as my native language is German.

Hallo Cryojustice,

habe mir mal deine Sandbox optionen angeschaut. Es gibt momentan einen bekannten bug welcher dafür sorgt das deine Quest Optionen verschwinden wenn die Quests Pro Stufe > 10 eingestellt sind. (Sehe deine sind auf 12)

Um diesen bug zu umgehen würde ich empfehlen die Quests Pro Stufe auf den default wert (10) zu stellen.

Wir haben hierzu bereits diesen Post erhalten welcher den selben feglerfall beschreibt.
Werde daher dein post zu duplicate bewegen.

Vielen dank,
Revi
 
Vielen Dank, dass Sie sich die Zeit genommen haben, meinen Bericht zu prüfen und mich auf das bereits bestehende Problem hinzuweisen.

Mir war nicht bewusst, dass es sich um ein Duplikat handeln könnte, da ich zuvor keine passenden Informationen zu diesem Fehler finden konnte.

Ich schätze die Erklärung bezüglich der Einstellung "Quests per Tier" sehr. Während unserer Fehlersuche hatte ich bereits versucht, den Fehler über verschiedene Einstellungen zu beheben, allerdings offenbar nicht an der richtigen Stelle. Da auf unserem Server mehrere Spieler den gleichen Fehler unter unterschiedlichen Umständen und Zeiten erlebt hatten, konzentrierte ich mich schließlich auf andere mögliche Ursachen.

Bei mir selbst fiel der Fehler beispielsweise erst auf, nachdem ich mehrere Schatzkarten angenommen hatte, bevor ich meine letzte Trader-Quest abgegeben habe. Dadurch wirkte es zunächst auf mich so, als gäbe es unterschiedliche Auslöser.

Nach all den Analysen und Tests, die wir durchgeführt haben, ist es schön, nun endlich zu verstehen, wodurch das Problem tatsächlich verursacht wurde. Unsere Serverbesucher, haben sich bedankt, das reiche ich mit Freuden an euch und den Lösungsfinder weiter. :)

Ich würde mich freuen, wenn die zusätzlichen Informationen aus meinem Bericht den bestehenden Eintrag noch etwas ergänzen konnten.

Abschließend möchte ich noch sagen, dass mir die Entwicklung eures Spiels in den letzten Jahren sehr positiv aufgefallen ist. Vielen Dank für eure Arbeit und dafür, dass ihr euch die Zeit nehmt, auf die Community einzugehen.

Nochmals vielen Dank für Ihre Zeit und weiterhin viel Erfolg!
 
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