Well obviously they take feedback on some things. (I mean... maybe they don'T and its just coincidence what they balance, but I don't want to imply malice here) But what they don't (usually) do is change things that they are set on. They take the "silent" "accepting" crowd as an excuse that most people don't care, when in fact, most people don't care about most things, because they aren't invested or have enough info to give feedback.
This is the case in every medium. Only ~1/10 to 1/100 people leave a like/dislike on youtube videos. And even less feel motivated to comment.
And while you could very easily say "well 99.000 people didn't dislike the video, therefor the 1000 dislikes and hundrets of negative comments are just the loud majority" this is not what a dev SHOULD do.
Don'T get me wrong. Don'T ever buckle to peer pressure. But you ARE an EA title. If you do something like introduce stupid levelgates and perks instead of learning-by-doing and people call you out, don't say "ah they are just kneejerking around". Go out there and explain what your issues are, what you have faced and why you descided (maybe with the future in mind) to change the system and what changes you intend to bring to it.
Example is zombie A.I.
There is way less pushback on that, than on Levelgates BUT it was already stated, that they will adress the issues and will program in a certain randomness (which will probably still be too little because they don't really want basebuilders to be able to hide but thats another issue).
THIS IS HOW YOU SHOULD DO SOMETHING.
ADRESS WHAT PEOPLE DISLIKE. And if you do not want to change it, give reasons why. Don't just go and ignore most of the people and wave them off because they are just the "loud minority".
PS: they have anounced changes to levelgating? Really? Have I missed something? I just looked over every relevant thread and I have not seen anything... maybe in a tweet or something?
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There are no new... oh you mean the iron ones? Well maybe because they break after 2-3 zombies, thats why
They aren't semi-permanent.