Having an issue with twitch integration

Hey Dollie just something small, I have noticed something with the integration that might help you. During my stream tonight someone watching on mobile redeemed “add fuel” right after I got off my motorcycle. This cause the refund and then them to be stuck at 0 for the redeem for everything again on the integration. Clicking it on the mobile pop up doesn’t do anything but keep it there.
 

HOWEVER

I found a fix. They logged in on their laptop then did the redeem again using the 7days overlay (cause that doesn’t show on mobile) and confirmed the spending of the bits and it fixed everything for them. 
 

Figured I’d pass this along incase that info helps you at all. ^_^

 
Hey! Any word on this? Had an issue happen last night like this and have had them in the past. 

https://www.twitch.tv/videos/2448927719?t=01h50m12s Heres my vod set to when we were trying to troubleshoot but there are other instances in the video too.

https://pastebin.com/u/neroneroli/1/m7uMGaNn And here are the outlogs! The whole thing was too big to put into one paste so I put them in a folder together in order. If I can help in any other way please let me know! 

 
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