Can't enable crossplay

M

minerboy07

New member
I am playing from steam and trying start a server with my mom from her Xbox. Although when i try to turn on the option for crossplay, it does not allow me to. It is greyed out and when i hover over it, it says something along the lines of it being disabled on this platform. I am curious if this is an actual thing or my game or steam not working as intended. Because i have not seen any post by devs that they have disabled this or any other person having the same problem as me.

 
Sh1t_eater said:
I am playing from steam and trying start a server with my mom from her Xbox. Although when i try to turn on the option for crossplay, it does not allow me to. It is greyed out and when i hover over it, it says something along the lines of it being disabled on this platform. I am curious if this is an actual thing or my game or steam not working as intended. Because i have not seen any post by devs that they have disabled this or any other person having the same problem as me.
Click to expand...
They said XBox is taking longer than expected for the update to be available.  Just have to wait for 1.2 to be available for XBox.  Waiting on Microsoft.

 
Well her xbox had the update and allows her to turn crossplay on. I also updated to 1.2, but i just cant turn crossplay on in settings on my pc at all. 

 
Sh1t_eater said:
Well her xbox had the update and allows her to turn crossplay on. I also updated to 1.2, but i just cant turn crossplay on in settings on my pc at all. 
Click to expand...
If the message says something along the lines of the crossplay being temporarily disabled on your platform, could you provide a log for us to look into further? 

  1. Open the game
  2. Hit F1 to open console
  3. There should be a button on the top right that says "open logs folder", click on it
  4. It should open up file explorer with a list of log files (starts with "output_log_client" 
  5. Find the most recent one and open it using any text editor like notepad or notepad++
  6. Copy the contents and paste it into https://pastebin.com/
  7. Click "Create New Paste"
  8. Share the URL with us
 
Last edited by a moderator:
Do you mind me asking what country you live in? We're suspecting it's some EOS server that went down, not 100% sure but we've got a lot of areas to look at.

 
Same as the other guy in my general options area it does not allow me to turn on the crossplay option says "crossplay is temporarily disabled on this platfrom". Ive cleaned the steam catch, uninstalled and reinstalled several times, verified files while finding 1 file did not fix the problem. Have already cleaned all previous game and sever data total wipe and i have never installed mods.

Also live in Pennsylvania

 
I am playing on PC through steam. in the general options when I try to turn on the crossplay option its grayed out and when I hover my mouse over the option it says "crossplay is temporarily disabled on this platform." I've reinstalled a few times and I've cleaned all previous game data.  Also I've never installed mods so that not the issue either.  One curious note.... I verified my files through steam and it finds 1 file. it validates the file no problem.  I check again and its fine.  but if I exit out of the game and steam, reload and check it once again 1 file missing. not sure if that's part of the problem or not.  Here is client info........... https://pastebin.com/RUBwtdg8

 
For crossplay the game needs to be max 8 players and max 8k world. Also EAC must be on.

Your log look like it has some network errors.

These are the most common causes of network issues:

    1: AntiVirus: Add folder exclusions for the game and save folders in your antivirus software.
    (on both client and host/server)

    2: oem gaming or network optimizers, like Gamefirst from Asus, Gigabyte LAN optimizer, Dell,
    HP, Corsair, Razor, etc. Uninstall all this junkware. Some lighting apps can interfere as well.
    
    3: VPN or proxy: Use split tunneling to add an exception for the game.
    Or turn off the vpn.
    
    4: Using Wifi. (WiFi is half-duplex, encrypted, and subject to interference) Use Ethernet instead.
    
    5: Many newer routers have built in security apps which may be interfering with the game's network.
       Log into your router to see if this is happening.
    
    Also you can try the "Network Workaround" option from the Options/General tab.
    (both clients and host)

 
Not using vpn. Not using wifi. No optimizers. Already took care of firewall. Im guessing you want me to unplug it and plug it back in lol. Also i play lots of different multiplayer games through steam and xbox never had any issues with it before

 
Last edited by a moderator:
A friend is hosting a game on his PC.  We all have EAC enabled.  Two other friends on xbox can connect, but me and another friend on PC can't.  Let me know any info I can give to help.

 
Also the same for me it's greyed out and says disabled on this platform I've tried reinstalling as well as verifying files and still nothing has changed.

 
NekoPawtato said:
If the message says something along the lines of the crossplay being temporarily disabled on your platform, could you provide a log for us to look into further? 

  1. Open the game
  2. Hit F1 to open console
  3. There should be a button on the top right that says "open logs folder", click on it
  4. It should open up file explorer with a list of log files (starts with "output_log_client" 
  5. Find the most recent one and open it using any text editor like notepad or notepad++
  6. Copy the contents and paste it into https://pastebin.com/
  7. Click "Create New Paste"
  8. Share the URL with us
Click to expand...
https://pastebin.com/f2t5CtWk

I did as you said, i hope you can find what the problem might be. Thanks

Jugginator said:
Do you mind me asking what country you live in? We're suspecting it's some EOS server that went down, not 100% sure but we've got a lot of areas to look at.
Click to expand...
I live in the U.S. and i dont think it would be a server issue since its been over a week.

 
I have been trying to join my friend game and I just cant. Last time we tried to play together was about a year ago and it worked but now when i try to join him through steam it just pops up retrieving multiplayer privileges for half a second and sits on the background image with the version in the top right with the menu music playing. He tried creating a new game and it still doesn't work. He has no mods installed and i have tried redownloading the game multiple times. Please help!

Below is the logs from the time i started up the game to when i tried to join and waited a few seconds 

Code: 
Mono path[0] = 'C:/Program Files (x86)/Steam/steamapps/common/7 Days To Die/7DaysToDie_Data/Managed'
Mono config path = 'C:/Program Files (x86)/Steam/steamapps/common/7 Days To Die/MonoBleedingEdge/etc'
[PhysX] Initialized MultithreadedTaskDispatcher with 20 workers.
Loading player data from C:/Program Files (x86)/Steam/steamapps/common/7 Days To Die/7DaysToDie_Data/data.unity3d
Initialize engine version: 2022.3.50f1 (c3db7f8bf9b1)
[Subsystems] Discovering subsystems at path C:/Program Files (x86)/Steam/steamapps/common/7 Days To Die/7DaysToDie_Data/UnitySubsystems
Forcing GfxDevice: Direct3D 11
GfxDevice: creating device client; threaded=1; jobified=1
Direct3D:
    Version:  Direct3D 11.0 [level 11.1]
    Renderer: NVIDIA GeForce RTX 3080 (ID=0x2216)
    Vendor:   NVIDIA
    VRAM:     10053 MB
    Driver:   32.0.15.6636
Begin MonoManager ReloadAssembly
- Loaded All Assemblies, in  5.078 seconds
- Finished resetting the current domain, in  0.002 seconds
<RI> Initializing input.
<RI> Input initialized.
<RI> Initialized touch support.
[PhysX] Initialized MultithreadedTaskDispatcher with 20 workers.
UnloadTime: 4.831400 ms
2024-12-19T16:33:41 0.030 INF Backtrace Initialized
2024-12-19T16:33:41 0.062 INF Version: V 1.2 (b27) Compatibility Version: V 1.2, Build: WindowsPlayer 64 Bit
2024-12-19T16:33:41 0.063 INF System information:
2024-12-19T16:33:41 0.063 INF    OS: Windows 11  (10.0.22631) 64bit
2024-12-19T16:33:41 0.064 INF    CPU: 12th Gen Intel(R) Core(TM) i7-12700KF (cores: 20)
2024-12-19T16:33:41 0.064 INF    RAM: 32627 MB
2024-12-19T16:33:41 0.065 INF    GPU: NVIDIA GeForce RTX 3080 (10053 MB)
2024-12-19T16:33:41 0.070 INF    Graphics API: Direct3D 11.0 [level 11.1] (shader level 5.0)
2024-12-19T16:33:41 0.072 INF Local UTC offset: -6 hours
2024-12-19T16:33:41 0.097 INF Command line arguments: "C:\Program Files (x86)\Steam\steamapps\common\7 Days To Die\7DaysToDie.exe" -force-d3d11 -nogs -logfile C:\Users\caseb\AppData\Roaming\7DaysToDie\logs\output_log_client__2024-12-19__16-33-19.txt
2024-12-19T16:33:41 0.099 INF UserDataFolder: C:\Users\caseb\AppData\Roaming/7DaysToDie
2024-12-19T16:33:41 0.384 INF [Platform] Init
2024-12-19T16:33:41 0.460 INF [Platform] Using native platform: Steam
2024-12-19T16:33:41 0.461 INF [Platform] Using cross platform: EOS
2024-12-19T16:33:41 0.462 INF [Platform] Using server platform: Steam
2024-12-19T16:33:41 0.462 INF [Platform] Using server platform: XBL
2024-12-19T16:33:41 0.462 INF [Platform] Using server platform: PSN
2024-12-19T16:33:41 0.470 INF Starting PlayerInputManager...
2024-12-19T16:33:41 0.472 INF InControl (version 1.8.9 build 9376, native module = True, XInput = True)
2024-12-19T16:33:41 0.476 INF InControl (version 1.8.9 build 9376)
2024-12-19T16:33:41 0.521 INF InControl Native (version 1.0.6)
2024-12-19T16:33:42 0.612 INF [InControl] NativeInputDeviceManager enabled.
2024-12-19T16:33:42 0.632 INF [Platform] Initializing Steam
2024-12-19T16:33:42 1.161 INF [Steamworks.NET] SteamAPI_Init() ok
2024-12-19T16:33:42 1.162 INF [Steamworks.NET] Registering auth callbacks
2024-12-19T16:33:42 1.164 INF Not running in Big Picture Mode, no on-screen keyboard available
2024-12-19T16:33:42 1.164 INF [Platform] Initializing EOS
2024-12-19T16:33:42 1.325 INF [EOS] Initialize: Success
2024-12-19T16:33:42 1.478 INF [EOS-Voice] Successfully initialized.
2024-12-19T16:33:42 1.480 INF [Platform] Initializing XBL
2024-12-19T16:33:42 1.481 INF [Platform] Initializing PSN
2024-12-19T16:33:42 1.510 INF Attached native device with handle 1:
Name: XInput Controller
Driver Type: XInput
Location ID: XInput::1
Serial Number: 
Vendor ID: 0xffff
Product ID: 0x0
Version Number: 0x1
Buttons: 14
Analogs: 6

2024-12-19T16:33:42 1.516 INF [SaveDataUtils] InitStatic Begin
2024-12-19T16:33:42 1.518 INF [SaveDataUtils] SdPlayerPrefs -> Unity
2024-12-19T16:33:42 1.518 INF [SaveDataUtils] InitStatic Complete
2024-12-19T16:33:42 1.523 INF Last played version: V 1.2
2024-12-19T16:33:43 1.709 INF Localization language from platform: english
Unloading 6 Unused Serialized files (Serialized files now loaded: 0)
[PhysX] Initialized MultithreadedTaskDispatcher with 20 workers.
UnloadTime: 1.265100 ms
2024-12-19T16:33:43 1.754 INF Texture quality is set to 1
Unloading 8 unused Assets to reduce memory usage. Loaded Objects now: 5961.
Total: 7.217500 ms (FindLiveObjects: 0.220200 ms CreateObjectMapping: 0.158300 ms MarkObjects: 6.787900 ms  DeleteObjects: 0.050900 ms)

Unloading 5 Unused Serialized files (Serialized files now loaded: 0)
[PhysX] Initialized MultithreadedTaskDispatcher with 20 workers.
UnloadTime: 1.800300 ms
2024-12-19T16:33:45 3.648 INF Awake IsFocused: True
2024-12-19T16:33:45 3.648 INF Awake
2024-12-19T16:33:45 3.798 WRN Loading ActionSets from string array with incorrect length. Expected: 5. Actual: 1.
2024-12-19T16:33:45 3.829 INF Occlusion: Awake
Unloading 5 unused Assets to reduce memory usage. Loaded Objects now: 6229.
Total: 7.913300 ms (FindLiveObjects: 0.247400 ms CreateObjectMapping: 0.180700 ms MarkObjects: 7.458100 ms  DeleteObjects: 0.026700 ms)

2024-12-19T16:33:45 3.861 INF Resetting Game
2024-12-19T16:33:45 3.871 INF Persistent GamePrefs saved
2024-12-19T16:33:45 3.871 INF Game Reset
2024-12-19T16:33:45 3.873 INF ApplyAllOptions streaming budget 9047.7 MB
2024-12-19T16:33:45 3.874 INF ApplyAllOptions current screen 1920 x 1080, 143.998hz, window 1920 x 1080, mode FullScreenWindow
2024-12-19T16:33:45 3.880 INF Texture quality is set to 0
2024-12-19T16:33:45 3.880 INF ApplyTextureFilter 3, AF Enable
2024-12-19T16:33:45 3.881 INF ApplyTerrainOptions 4
2024-12-19T16:33:45 4.031 INF [MODS] Start loading from: 'C:/Program Files (x86)/Steam/steamapps/common/7 Days To Die/7DaysToDie_Data/../Mods'
2024-12-19T16:33:45 4.034 INF [MODS]   Trying to load from folder: '0_TFP_Harmony'
2024-12-19T16:33:45 4.055 INF [MODS]     AntiCheat enabled, mod skipped because it is set not to load
2024-12-19T16:33:45 4.055 INF [MODS] Initializing mod code
2024-12-19T16:33:45 4.055 INF [MODS] Loading done
2024-12-19T16:33:45 4.064 INF Permissions file 'serveradmin.xml' not found, creating.
2024-12-19T16:33:45 4.086 INF Command "chunkcache" has no explicit permission level, but a default permission of 1000, adding to permission list
2024-12-19T16:33:45 4.087 INF Command "createwebuser" has no explicit permission level, but a default permission of 1000, adding to permission list
2024-12-19T16:33:45 4.088 INF Command "debugshot" has no explicit permission level, but a default permission of 1000, adding to permission list
2024-12-19T16:33:45 4.089 INF Command "debugweather" has no explicit permission level, but a default permission of 1000, adding to permission list
2024-12-19T16:33:45 4.089 INF Command "decomgr" has no explicit permission level, but a default permission of 1000, adding to permission list
2024-12-19T16:33:45 4.090 INF Command "getgamepref" has no explicit permission level, but a default permission of 1000, adding to permission list
2024-12-19T16:33:45 4.091 INF Command "getgamestat" has no explicit permission level, but a default permission of 1000, adding to permission list
2024-12-19T16:33:45 4.091 INF Command "getlogpath" has no explicit permission level, but a default permission of 1000, adding to permission list
2024-12-19T16:33:45 4.095 INF Command "getoptions" has no explicit permission level, but a default permission of 1000, adding to permission list
2024-12-19T16:33:45 4.095 INF Command "gettime" has no explicit permission level, but a default permission of 1000, adding to permission list
2024-12-19T16:33:45 4.095 INF Command "gfx" has no explicit permission level, but a default permission of 1000, adding to permission list
2024-12-19T16:33:45 4.096 INF Command "graph" has no explicit permission level, but a default permission of 1000, adding to permission list
2024-12-19T16:33:45 4.097 INF Command "help" has no explicit permission level, but a default permission of 1000, adding to permission list
2024-12-19T16:33:45 4.098 INF Command "listplayerids" has no explicit permission level, but a default permission of 1000, adding to permission list
2024-12-19T16:33:45 4.098 INF Command "listthreads" has no explicit permission level, but a default permission of 1000, adding to permission list
2024-12-19T16:33:45 4.099 INF Command "loot" has no explicit permission level, but a default permission of 1000, adding to permission list
2024-12-19T16:33:45 4.100 INF Command "memcl" has no explicit permission level, but a default permission of 1000, adding to permission list
2024-12-19T16:33:45 4.105 INF Command "settempunit" has no explicit permission level, but a default permission of 1000, adding to permission list
2024-12-19T16:33:45 4.108 INF Command "uioptions" has no explicit permission level, but a default permission of 1000, adding to permission list
2024-12-19T16:33:45 4.122 INF GameSense server not found (no props file), disabling
2024-12-19T16:33:45 4.123 INF [PartyQuests] Initialized
2024-12-19T16:33:45 4.155 INF Awake done in 506 ms
2024-12-19T16:33:45 4.361 INF [XUi] Instantiating XUi from default prefab.
2024-12-19T16:33:45 4.379 INF [XUi] XUi instantiation completed in 17 ms
2024-12-19T16:33:45 4.476 INF [XUi] Loading XUi asynchronously
2024-12-19T16:33:45 4.489 INF Updated culture for display texts
2024-12-19T16:33:46 4.672 WRN Retrieving remote news file failed: FileNotFound (File not found)
2024-12-19T16:33:46 4.676 WRN Retrieving remote news file failed: FileNotFound (File not found)
2024-12-19T16:33:46 4.817 INF Reloading serveradmin.xml
2024-12-19T16:33:46 4.818 INF Loading permissions file at 'C:\Users\caseb\AppData\Roaming/7DaysToDie\Saves/serveradmin.xml'
2024-12-19T16:33:46 4.827 INF Permissions file unchanged, skipping reloading
2024-12-19T16:33:46 5.215 INF [XUi] Parsing all window groups completed in 518 ms total.
Couldn't create a Convex Mesh from source mesh "hull_forklift_tire" within the maximum polygons limit (256). The partial hull will be used. Consider simplifying your mesh.
2024-12-19T16:33:46 5.517 INF Getting Default Int Values for XPMultiplier
2024-12-19T16:33:46 5.519 INF Getting Default Int Values for DayNightLength
2024-12-19T16:33:46 5.520 INF Getting Default Int Values for DayLightLength
2024-12-19T16:33:46 5.521 INF Getting Default Int Values for BloodMoonFrequency
2024-12-19T16:33:46 5.522 INF Getting Default Int Values for BloodMoonRange
2024-12-19T16:33:46 5.523 INF Getting Default Int Values for BloodMoonWarning
2024-12-19T16:33:46 5.524 INF Getting Default Int Values for BloodMoonEnemyCount
2024-12-19T16:33:46 5.528 INF Getting Default Int Values for AirDropFrequency
2024-12-19T16:33:46 5.529 INF Getting Default Int Values for BlockDamagePlayer
2024-12-19T16:33:46 5.530 INF Getting Default Int Values for BlockDamageAI
2024-12-19T16:33:46 5.531 INF Getting Default Int Values for BlockDamageAIBM
2024-12-19T16:33:46 5.532 INF Getting Default Int Values for LootAbundance
2024-12-19T16:33:46 5.533 INF Getting Default Int Values for LootRespawnDays
2024-12-19T16:33:46 5.534 INF Getting Default Int Values for MaxChunkAge
2024-12-19T16:33:46 5.538 INF Getting Default Int Values for QuestProgressionDailyLimit
2024-12-19T16:33:46 5.539 INF Getting Default Int Values for LandClaimSize
2024-12-19T16:33:46 5.540 INF Getting Default Int Values for LandClaimDeadZone
2024-12-19T16:33:46 5.541 INF Getting Default Int Values for LandClaimExpiryTime
2024-12-19T16:33:46 5.543 INF Getting Default Int Values for LandClaimOnlineDurabilityModifier
2024-12-19T16:33:47 5.543 INF Getting Default Int Values for LandClaimOfflineDurabilityModifier
2024-12-19T16:33:47 5.544 INF Getting Default Int Values for LandClaimOfflineDelay
2024-12-19T16:33:47 5.545 INF Getting Default Int Values for BedrollDeadZoneSize
2024-12-19T16:33:47 5.546 INF Getting Default Int Values for BedrollExpiryTime
2024-12-19T16:33:47 5.547 INF Getting Default Int Values for PartySharedKillRange
2024-12-19T16:33:47 5.555 INF Getting Default Int Values for AirDropFrequency
2024-12-19T16:33:47 5.932 INF Loaded default EULA
2024-12-19T16:33:47 5.970 INF [XUi] Initialized all window groups completed in 636 ms total.
Couldn't create a Convex Mesh from source mesh "Head" within the maximum polygons limit (256). The partial hull will be used. Consider simplifying your mesh.
2024-12-19T16:33:48 6.706 INF LoadTextureArraysForQuality quality -1 to 0, reload False
2024-12-19T16:33:49 7.553 INF LoadTextureArraysForQuality took 0.845
2024-12-19T16:33:49 7.594 INF Loaded (local): events in 0.01
2024-12-19T16:33:49 7.636 INF Loaded (local): rwgmixer in 0.01
2024-12-19T16:33:49 7.875 INF Loaded (local): archetypes in 0.21
2024-12-19T16:33:49 7.920 INF Loaded (local): loadingscreen in 0.01
2024-12-19T16:33:49 7.965 INF Added 1335 subtitle data entries and 3 speaker colors
2024-12-19T16:33:49 7.969 INF Loaded (local): subtitles in 0.01
2024-12-19T16:33:49 8.011 INF Loaded (local): videos in 0.01
2024-12-19T16:33:49 8.012 INF WorldStaticData.Init() needed 3.000s
2024-12-19T16:33:49 8.019 INF [Steamworks.NET] Login ok.
2024-12-19T16:33:49 8.020 INF [EOS] Login
2024-12-19T16:33:49 8.241 INF AchievementManager: Received stats and achievements from Steam
2024-12-19T16:33:50 9.130 INF [EOS] Login succeeded, PUID: 00029d17614c4720a1f6a1eaf73a2fca
2024-12-19T16:33:50 9.131 INF [EOS] Getting native user for 00029d17614c4720a1f6a1eaf73a2fca
2024-12-19T16:33:50 9.133 INF [EOS] CopyIdToken result: Success
2024-12-19T16:33:51 9.653 INF [EOS] Created RFS Request: NewsFeatured.xml
2024-12-19T16:33:51 9.655 INF [EOS] Created RFS Request: News.xml
2024-12-19T16:33:51 9.655 WRN [RPFS] File path was not found.
2024-12-19T16:33:51 9.656 WRN [RPFS] Byte data was empty or null.
2024-12-19T16:33:51 9.659 INF [EOS] Created RFS Request: eula_english
2024-12-19T16:33:51 9.660 WRN [EOS] No platform -> EOS mappings found
2024-12-19T16:33:51 9.662 INF [EOS] Created RFS Request: PlatformOverrides
2024-12-19T16:33:51 9.671 INF [EOS] ResolvePermissions(_perms: [Multiplayer, Communication, Crossplay], _canPrompt: False)
2024-12-19T16:33:51 9.969 WRN [EOS] [LogEOSTitleStorage - Warning] CacheRegistry: could not open registry file for reading.
2024-12-19T16:33:51 10.066 WRN [EOS] [LogEOSTitleStorage - Warning] Deleting local invalid cache file. CacheFilename=[C:/Users/caseb/AppData/Roaming/7DaysToDie/titlestorage/8a44365d5ccb43328b4df2f8ca199e43/__cache_registry_lock]
2024-12-19T16:33:51 10.170 WRN [EOS] [LogEOSPlayerDataStorage - Warning] All returned metadata items were ignored.
2024-12-19T16:33:51 10.171 WRN [EOS] [LogEOSPlayerDataStorage - Warning] Querying file for reading failed. Filename=[BlockedPlayerList]
2024-12-19T16:33:51 10.483 ERR [EOS] [LogEOSTitleStorage - Error] Attempted to read file which has invalid metadata. Filename=[NewsFeatured.xml]
2024-12-19T16:33:52 10.592 ERR [EOS] Read (NewsFeatured.xml) failed: NotFound
2024-12-19T16:33:52 10.592 WRN Retrieving remote news file failed: Other (NotFound)
2024-12-19T16:33:52 10.593 ERR [EOS] [LogEOSTitleStorage - Error] Attempted to read file which has invalid metadata. Filename=[News.xml]
2024-12-19T16:33:52 10.691 ERR [EOS] Read (News.xml) failed: NotFound
2024-12-19T16:33:52 10.692 WRN Retrieving remote news file failed: Other (NotFound)
2024-12-19T16:33:52 10.692 ERR [EOS] [LogEOSTitleStorage - Error] Attempted to read file which has invalid metadata. Filename=[eula_english]
2024-12-19T16:33:52 10.796 ERR [EOS] Read (eula_english) failed: NotFound
2024-12-19T16:33:52 10.796 WRN Retrieving EULA file failed: Other (NotFound)
2024-12-19T16:33:52 10.797 ERR [EOS] [LogEOSTitleStorage - Error] Attempted to read file which has invalid metadata. Filename=[PlatformOverrides]
2024-12-19T16:33:52 10.797 INF [EOS] Created RFS Request: backtraceconfig.xml
2024-12-19T16:33:52 10.900 ERR [EOS] Read (PlatformOverrides) failed: NotFound
2024-12-19T16:33:52 10.900 WRN Retrieving title storage overrides file failed: Other (NotFound)
2024-12-19T16:33:52 11.420 ERR [EOS] [LogEOSTitleStorage - Error] Attempted to read file which has invalid metadata. Filename=[backtraceconfig.xml]
2024-12-19T16:33:52 11.524 ERR [EOS] Read (backtraceconfig.xml) failed: NotFound
2024-12-19T16:33:52 11.525 WRN Retrieving Backtrace config file failed: Other (NotFound)
2024-12-19T16:33:57 15.930 INF Persistent GamePrefs saved
2024-12-19T16:33:58 17.201 INF [EOS] Created RFS Request: PlatformOverrides
2024-12-19T16:33:59 17.768 ERR [EOS] [LogEOSTitleStorage - Error] Attempted to read file which has invalid metadata. Filename=[PlatformOverrides]
2024-12-19T16:33:59 17.872 ERR [EOS] Read (PlatformOverrides) failed: NotFound
2024-12-19T16:33:59 17.872 WRN Retrieving title storage overrides file failed: Other (NotFound)
2024-12-19T16:34:04 23.407 INF [Steamworks.NET] LobbyJoinRequested
2024-12-19T16:34:17 35.566 INF [EOS] ResolvePermissions(_perms: [Multiplayer], _canPrompt: True)
2024-12-19T16:34:17 35.580 INF [EOS] Created RFS Request: PlatformOverrides
2024-12-19T16:34:17 35.587 INF [EOS] ResolvePermissions(_perms: [Crossplay], _canPrompt: False)
2024-12-19T16:34:17 36.184 ERR [EOS] [LogEOSTitleStorage - Error] Attempted to read file which has invalid metadata. Filename=[PlatformOverrides]
2024-12-19T16:34:17 36.289 ERR [EOS] Read (PlatformOverrides) failed: NotFound
2024-12-19T16:34:17 36.289 WRN Retrieving title storage overrides file failed: Other (NotFound)
 
I only use windows defender. I'm not currently using any anti-virus software. 

Is there any way I can just give you permission to look through my pc and see what you find. I don't know if yall are setup up for that but I'd be ok with it.

 
I am having the exact same problem. Is it really possible for those things, mentioned in the second post, able to stop crossplay from turning on? 

 
The log shows problems getting some files from EOS servers. But it stops long before the "interesting stuff" aka your connection to the server happens. Please post the rest of the log. And please use pastebin or equivalent for the logfile

 
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My son has the same issue, the cross play option is grayed out. He cannot create a game that I can connect to. I'm on PS5. I can create a game and he can connect but if he creates it on his PC, I cannot find the game. We are in the same house, on the same router and both devices are on ethernet. 

 
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