Voice chat starts transmitting by itself, even with voice chat disabled, without showing that its sending.

[gamerpaddy]

sometimes, someones mic turns on even without ever hitting the voice chat key

we even had one time that everyone in a party had its mic turned on.

even with voice chat completely disabled in settings.

the speaker doesnt see on the upper left that he is actually speaking, but everone nearby and in the party can listen and see that hes speaking.

to turn it off, we have to tell them to hit the voice chat key once.  this doesnt work when voice chat is disabled, you still speak but you cant stop it by hitting V.

Remeber, EVEN WITH VOICE CHAT TURNED OFF and never hitting V (voice chat key) the microphone turns on and makes everyone hear what you doing.

this is a serious privacy issue that persists since the new party voice chat has been added. (20.4 and 20.5) probably even illegal in some countries.

the only real fix right now is to set your input device to something thats mute all the time, unplug / hardware-disable your microphone if not used

probably related warnings, contains LibRTCCore which is related to the EOS voice chat and a audio sample rate warning

why even all that epic online services stuff? get rid of it, it only caused harm so far. no gains, if necessary get rid of eac and use something else.

 

[chikorina]

Thank you for reporting,  and you are right,  this is an issue that needs to be fixed.

In order to fix the issue,  we will need to be able to reproduce it.  I can not write a ticket unless I have the necessary information to write in it.

Can you give us some information,  an output log,  and steps to reproduce the issue?

The pinned post will tell what information we will need from you.

 

[gamerpaddy]

Unfourtainly, theres no obvious way to reproduce it.

One constant we all had when it happened at random was: we were 2 or more people in a party.

it happens at random, at any time, sometimes with hours inbetween, or sometimes with just minutes.

usually happens to one of us, but we had one occasion where all people started talking at once.

server-side theres no log activity

i found that the log i posted above happens when joining / creatin a party, not necessarily when that bug happens.

this is the client log (cleaned up duplicates, players joining, chat and non audio/eos related stuff from it) its in a time span of almost 3 hours, which the bug happened once or twice. starting from creating a party to leaving the server.

2022-05-18T19:14:26 8965.701 INF [EOS-Voice] Joining lobby
2022-05-18T19:14:26 8965.701 INF [EOS-Voice] Trying to find lobby for id 2ed62d4479fa4f72916d0a317a115515, attempt 1
2022-05-18T19:14:27 8966.027 INF [EOS-Voice] Found lobby: 2ed62d4479fa4f72916d0a317a115515
2022-05-18T19:14:27 8966.029 INF [EOS-Voice] Found lobby on 1 attempt
2022-05-18T19:14:29 8968.097 INF [EOS-Voice] Blocking user: EOS_00025138393f489e95a64121492116a9 = False
2022-05-18T19:14:29 8968.174 WRN [EOS] [LogEOSRTC - Warning] RTCRoom [conf+1427186532 000...e6d] StartRendering too big sample rate '96000'. Will be restricted to '48000'
2022-05-18T19:14:29 8968.270 WRN [EOS] [LogEOSRTC - Warning] LibRTCCore: LibRtc::FStatisticsService::GetConferenceStats. Collecting statistics is already in progress
2022-05-18T19:14:31 8970.786 INF [EOS-Voice] Blocking user: EOS_0002ae9362a74bcf9947dd991315b65f = False
2022-05-18T19:42:18 10637.606 INF [EOS] Refreshing Login
2022-05-18T19:42:19 10638.466 INF [EOS] Login refreshed
2022-05-18T19:51:07 11166.538 WRN [EOS] [LogEOSLobby - Warning] Lobby Member joined already exists 000...65f
2022-05-18T19:51:08 11167.703 INF [EOS-Voice] Blocking user: EOS_0002ae9362a74bcf9947dd991315b65f = False
2022-05-18T19:56:49 11508.402 WRN AudioManager LoadAudio failed to load audio source object for AudioSource_InteractFullVolume
2022-05-18T20:01:27 11785.986 WRN [EOS] [LogEOSMessaging - Warning] Lost connection to Stomp on 'wss://api.epicgames.dev/notifications/v1/30b9e9e5f58b4f4e82930b3bef76d9e1/connect' () - will attempt to reconnect after 4.3 seconds. LocalUserId=[000...e6d]
2022-05-18T20:01:49 11808.031 INF [EOS-Voice] Blocking user: EOS_00025138393f489e95a64121492116a9 = False
2022-05-18T20:01:49 11808.031 INF [EOS-Voice] Blocking user: EOS_0002ae9362a74bcf9947dd991315b65f = False
2022-05-18T20:01:49 11808.105 WRN [EOS] [LogEOSRTC - Warning] RTCRoom [conf+1427186532 000...e6d] StartRendering too big sample rate '96000'. Will be restricted to '48000'
2022-05-18T20:01:49 11808.193 WRN [EOS] [LogEOSRTC - Warning] LibRTCCore: LibRtc::FStatisticsService::GetConferenceStats. Collecting statistics is already in progress
2022-05-18T20:01:58 11816.857 WRN [EOS] [LogEOSLobby - Warning] Lobby Member joined already exists 000...6a9
2022-05-18T20:01:59 11818.345 INF [EOS-Voice] Blocking user: EOS_00025138393f489e95a64121492116a9 = False
2022-05-18T20:02:16 11835.277 INF [EOS-Voice] Mute all state changed to: True
2022-05-18T20:24:33 13172.548 WRN AudioManager LoadAudio failed to load audio source object for AudioSource_InteractFullVolume
Can not play a disabled audio source
2022-05-18T20:41:18 14177.349 INF [EOS] Refreshing Login
2022-05-18T20:41:19 14178.396 INF [EOS] Login refreshed
2022-05-18T20:52:33 14852.563 WRN AudioManager LoadAudio failed to load audio source object for AudioSource_InteractFullVolume
2022-05-18T21:04:32 15571.673 WRN [EOS] [LogEOSRTC - Warning] RTCRoom [conf+1427186532 000...e6d] StartRendering too big sample rate '96000'. Will be restricted to '48000'
2022-05-18T21:04:32 15571.764 INF [EOS-Voice] Mute all state changed to: False
2022-05-18T21:10:38 15937.352 WRN [EOS] [LogEOSLobby - Warning] Lobby Member joined already exists 000...6a9
2022-05-18T21:10:39 15938.689 INF [EOS-Voice] Blocking user: EOS_00025138393f489e95a64121492116a9 = False
2022-05-18T21:14:39 16178.537 INF [EOS-Voice] Blocking user: EOS_0002ae9362a74bcf9947dd991315b65f = False
2022-05-18T21:14:39 16178.538 INF [EOS-Voice] Blocking user: EOS_00025138393f489e95a64121492116a9 = False
2022-05-18T21:14:39 16178.637 WRN [EOS] [LogEOSRTC - Warning] RTCRoom [conf+1427186532 000...e6d] StartRendering too big sample rate '96000'. Will be restricted to '48000'
2022-05-18T21:14:39 16178.730 WRN [EOS] [LogEOSRTC - Warning] LibRTCCore: LibRtc::FStatisticsService::GetConferenceStats. Collecting statistics is already in progress
2022-05-18T21:16:26 16285.134 WRN [EOS] [LogEOSMessaging - Warning] Lost connection to Stomp on 'wss://api.epicgames.dev/notifications/v1/30b9e9e5f58b4f4e82930b3bef76d9e1/connect' () - will attempt to reconnect after 5.7 seconds. LocalUserId=[000...e6d]
2022-05-18T21:18:29 16407.854 INF [EOS-Voice] Blocking user: EOS_00029f27d56041938907002cf7e55bb1 = False
2022-05-18T21:40:18 17717.265 INF [EOS] Refreshing Login
2022-05-18T21:40:19 17718.235 INF [EOS] Login refreshed
2022-05-18T21:45:43 18041.945 WRN [EOS] [LogEOSRTC - Warning] LibRTCCore: [Migration] Unimplemented 'OnNewChannelOpened' for a Speech-to-text channel
2022-05-18T21:45:43 18042.158 WRN [EOS] [LogEOSRTC - Warning] LibRTCCore: [Migration] Unimplemented 'OnNewChannelOpened' for a Speech-to-text channel
2022-05-18T21:45:43 18042.158 WRN [EOS] [LogEOSRTC - Warning] LibRTCCore: [Migration] Unimplemented 'OnNewChannelOpened' for a Speech-to-text channel
2022-05-18T21:53:08 18487.186 INF Disconnect
2022-05-18T21:53:08 18487.385 INF [EOS-ACC] Disconnected from game server
2022-05-18T21:53:08 18487.727 INF [EOS-Voice] Leaving lobby




i try gathering more information when it happens.

 

[chikorina]

Thank you.

We tried to reproduce the issue,  and was able to find one issue with the voice chat volume.  We will continue to look into it.  

Thank you again,  and please let us know if you notice anything else.

 

[Instigator]

I just had the same issue. Haven't sorted out how to reproduce it, but this is a massive privacy violation that warrants outright disabling voice chat via a hotfix until resolved. There is no way to prevent the game from transmitting any connected microphone input stream without disabling/unplugging that microphone. 

 

[chikorina]

I just had the same issue. Haven't sorted out how to reproduce it, but this is a massive privacy violation that warrants outright disabling voice chat via a hotfix until resolved. There is no way to prevent the game from transmitting any connected microphone input stream without disabling/unplugging that microphone. 

Thank you for the comment.

We see how serious this is,  and are now trying to reproduce this issue.  Unfortunately,  the testers have not been able to reproduce it after hours of testing on a dedi.

If you have any new information,  please let us know.

 

[Instigator]

Thank you for the comment.

We see how serious this is,  and are now trying to reproduce this issue.  Unfortunately,  the testers have not been able to reproduce it after hours of testing on a dedi.

If you have any new information,  please let us know.

What would help us the most would be an output log with more information.  If you type in  -debugeos=verbose  in the additional parameters of the game launcher and start the game,  the output log will contain the information necessary for the devs to pinpoint the issue when it happens.

View attachment 25048

Sorry, but no. Asking users to lean into a privacy flaw in order for you to debug it is inherently wrong. I will not be playing multiplayer with a mic plugged again until this abhorrent violation of user privacy is resolved.

You should at the least provide server admins a configuration setting to overall disable in-game voice, like many other multiplayer games already do. Leaving voice chat enabled in any capacity while this bug exists is a startlingly negligent decision from your team. Privacy violations like this are taken rather seriously in many parts of the world now. 

 

[Thunderbolt-GER]

Hi,

it also happened to me once, but i can't rember if it happened in the current stable release or in the previous one (I'm always on the stable branch)

I was in a party with only 1 player and our ingame distance was > 500m and as far as i can remember, the voice chat only works withing about 70m !?

However, the other player almost fell from her chair when she heard something and i had no indication that i was sending voice.

Hitting 'V' did NOT disable the voice for me, it was permanently sending.

I left and rejoined the party and the voicechat was back to normal, meaning it would only send voice when keeping 'V' pressed.

It did work in a distance > 70m tho, i don't know if the distance was increased, as i don't remember reading about that in the patchnotes.

Unfortunately, i can't supply more infos, as it happened within a bloodmoon and i couldn't investigate further, since the Zombies tried to eat my brain.

 

[chikorina]

Hi,

it also happened to me once, but i can't rember if it happened in the current stable release or in the previous one (I'm always on the stable branch)

I was in a party with only 1 player and our ingame distance was > 500m and as far as i can remember, the voice chat only works withing about 70m !?

However, the other player almost fell from her chair when she heard something and i had no indication that i was sending voice.

Hitting 'V' did NOT disable the voice for me, it was permanently sending.

I left and rejoined the party and the voicechat was back to normal, meaning it would only send voice when keeping 'V' pressed.

It did work in a distance > 70m tho, i don't know if the distance was increased, as i don't remember reading about that in the patchnotes.

Unfortunately, i can't supply more infos, as it happened within a bloodmoon and i couldn't investigate further, since the Zombies tried to eat my brain.

Thank you for the report.

The distance no longer matters,  because voice chat can now be heard only by party members,  and there is no proximity chat anymore.

Unfortunately,  we haven't been able to reproduce this issue in our testing.  I will add that it happened to you during a bm horde.

 

[Star69]

We play every night and have had it happen only once, not during a blood moon, within about 5 minutes after logging in. We both exited the game and restarted and it was gone with nothing done besides quitting and restarting. It's frustrating not knowing what kicks it off. We never use game chat only Steam voip and always push-to-talk. I figured out it was happening when I heard my buddy eating chips and not talking lol.

 

[chikorina]

We play every night and have had it happen only once, not during a blood moon, within about 5 minutes after logging in. We both exited the game and restarted and it was gone with nothing done besides quitting and restarting. It's frustrating not knowing what kicks it off. We never use game chat only Steam voip and always push-to-talk. I figured out it was happening when I heard my buddy eating chips and not talking lol.

Thank you for the additional information.

I'm sorry that you had to experience the issue.

Based on the information I got from reporters,  the only way I could think of to completely avoid it would be to set the Input device in the audio settings to one that you are currently not using.  

 

[fallonjeff]

Wow my group just ran into this, our mics were HOT with voice chat off! all of us could be heard by the one player that had their setting to voice chat on! This is NOT ok. I feel like I can't play MP now. 

If I have voice chat off, the game shouldn't read my mic PERIOD.

 

[chikorina]

Thank you for reporting.  

Unfortunately,  this issue is very sporadic and we haven't been able to get enough information to pinpoint the cause.

If anyone having the issue could help us out by letting us know the list of programs you were running at the time. :   

- Run powershell as admin.

- Copy "$UserPath = "$($env:USERPROFILE)\Desktop\"; get-process | out-file $UserPath\output.txt" (without the quotes)

- Paste the copied text in powershell and press enter.

- There will be an output log on your desktop,  please copy the content of that output log and post it on pastebin.

 

[Jhyrok]

Hello,

I host my own servers, this is a serious matter, I have had multiple complaints that people are able to hear private conversations without even setting up the audio in game.

You suggested changing the audio source, there is no option to turn it off the input completely? if you have one input you cannot disable it at all, you cycle the voice chat off and on and it turns it self on. 

Please add a disable button - urgently

 

[chikorina]

Hello,

I host my own servers, this is a serious matter, I have had multiple complaints that people are able to hear private conversations without even setting up the audio in game.

You suggested changing the audio source, there is no option to turn it off the input completely? if you have one input you cannot disable it at all, you cycle the voice chat off and on and it turns it self on. 

Please add a disable button - urgently

Thank you for commenting.  Yes it is a very serious issue that needs to be fixed.  I have passed on your request.

 

[chikorina]

I just wanted to post an update to this issue. 

We are still looking into this issue.  If anyone has a full client side log of when the issue happened,  it would help.

When anyone does come across this issue,  please try toggling voice chat on and off and see if that would fix the issue.

 

[fairyhell]

Turning on and off will not fix the issue.

This happen only when you start a party. Normally the voice chat is off.

https://streamable.com/qpt42q

2022-08-13T08:50:33 322.891 INF PlayerSpawnedInWorld (reason: JoinMultiplayer, position: 438, 50, -648): EntityID=191, PltfmId='Steam_76561197998438019', CrossId='EOS_0002b3971b1b45b3abc476be42de3d49', OwnerID='Steam_76561197998438019', PlayerName='Fujiwara no Mokou'
2022-08-13T08:50:35 325.439 INF Persistent GamePrefs saved
2022-08-13T08:50:53 342.938 INF Time: 4.67m FPS: 59.60 Heap: 3889.1MB Max: 3889.1MB Chunks: 489 CGO: 246 Ply: 2 Zom: 1 Ent: 4 (4) Items: 0 CO: 2 RSS: 6990.6MB
2022-08-13T08:50:53 343.334 INF [EOS-Voice] Creating lobby
2022-08-13T08:50:55 345.568 INF [EOS-Voice] Mute all state changed to: True
2022-08-13T08:50:57 347.234 WRN [EOS] [LogEOSRTC - Warning] LibRTCCore: LibRtc::FStatisticsService::GetConferenceStats. Collecting statistics is already in progress

Edit: My guess is Discord mess something up with the voice chat in game. If not, it's the game itself.

 

[Jugginator]

Just to update you all, the issue was narrowed down and has showed to be fixed per internal testing. Hopefully we can get a patch out to 20.6 soon. I found that headsets disconnecting/reconnecting was a cause of it, hopefully it's the only cause.