Mac Unique Graphics Problem

[The_Black_Heron]

Version

newest update

Platform

Mac

I have provided the discord helpers with the game file log, uninstalled/reinstalled and verified my steam files and am still met with a very odd problem.

Rain, forges, campfires, fire on melee weapons, zombies, birds, dogs, buildings, etc make the game bug graphics-wise. Without it the game runs just fine. As you can see, rain and a lot of other things make this possible bug crazy on the eyes. Bloodmoons are going to be... different with how much I can't see.

Example 1

Example 2

 

[Riamus]

Seems to be screen tearing, which is usually a graphics problem. Your GPU isn't great for gaming, but shouldn't really be the issue here. I'd recommend checking your graphics settings as the game update may have changed some settings on you. Try lowering a few settings at a time to see if any help. Most settings can be changed while on a map so you can quickly see if they help or not. I'd start with trying different antialiasing options and try disabling FSR or DLSS if you have them enabled to see if that helps.

Beyond that, there is a JobTempAlloc that keeps triggering, which is a good indication of where the problem is. However, I've never seen that particular item in the logs and don't know if there is anything that we can do to fix that or if it's something TFP has to look into and try to fix in an update.

 

[The_Black_Heron]

Seems to be screen tearing, which is usually a graphics problem. Your GPU isn't great for gaming, but shouldn't really be the issue here. I'd recommend checking your graphics settings as the game update may have changed some settings on you. Try lowering a few settings at a time to see if any help. Most settings can be changed while on a map so you can quickly see if they help or not. I'd start with trying different antialiasing options and try disabling FSR or DLSS if you have them enabled to see if that helps.

Beyond that, there is a JobTempAlloc that keeps triggering, which is a good indication of where the problem is. However, I've never seen that particular item in the logs and don't know if there is anything that we can do to fix that or if it's something TFP has to look into and try to fix in an update.

Checking the graphics and tweaking everything is the first thing I did upon finding this problem, no dice sadly. Despite my laptop's hardware, turning down the graphics made it work just peachy in the past - I mean this thing can run BG3 on near all high graphics, weird it's having trouble with THIS game of all things.

Edit: It's worse with Vsync on and windowed regardless of me changing he resolution will always automatically put the resolution back at the highest setting. Very strange.

 

[ktrain]

likely hardware GPU failure is imminent, this type of corruption is often seen in gpus that have been overclocked too high or have run too hot for too long or have experienced too many heatup/cooldown cycles.

I assume you are using the new Metal API? if so, it is possible that it is stressing you gpu more then whatever translation it was using prior to the 3.0 Metal update.

try changing the graphics API in the launcher.

 

[Phunkyninja]

Checking the graphics and tweaking everything is the first thing I did upon finding this problem, no dice sadly. Despite my laptop's hardware, turning down the graphics made it work just peachy in the past - I mean this thing can run BG3 on near all high graphics, weird it's having trouble with THIS game of all things.

Edit: It's worse with Vsync on and windowed regardless of me changing he resolution will always automatically put the resolution back at the highest setting. Very strange.

Hey there! When you mentioned that lowering all your gfx settings made it work fine in the past - which build was that if you remember?

 

[The_Black_Heron]

Hey there! When you mentioned that lowering all your gfx settings made it work fine in the past - which build was that if you remember?

Generally all of them such as water quality, light rays, resolution, terrain, plants, building/object quality, and fps.

edit: FPS was always lowered to 60, other settings dealing with quality were lowered to medium at max or simply off.

 

[Crater Creator]

I’m on an Intel iMac (Retina 5k, 27-inch, 2019) and have been experiencing this since before 3.0. It only occurs with the Metal renderer. So as a workaround, you can start the game launcher and select the OpenGL renderer. OpenGL independently has its own problems though, so I’d really like to see this one fixed.

To save people time, it shouldn’t be screen tearing (unaffected by Vsync & framerate), nor a failing GPU (my hardware is stock and no other game has problems). It’s specifically to do with particles, which is why the OP notices it comes up with rain, forges, campfires etc. My best diagnosis is that particle art is getting scaled wrong and stretched. You can therefore mitigate the problem by turning particles down to 0% in Options -> Video -> Quality. But the game seems to retain some particles at 0%, so it won’t eliminate the bug entirely.

 

[The_Black_Heron]

I’m on an Intel iMac (Retina 5k, 27-inch, 2019) and have been experiencing this since before 3.0. It only occurs with the Metal renderer. So as a workaround, you can start the game launcher and select the OpenGL renderer. OpenGL independently has its own problems though, so I’d really like to see this one fixed.

To save people time, it shouldn’t be screen tearing (unaffected by Vsync & framerate), nor a failing GPU (my hardware is stock and no other game has problems). It’s specifically to do with particles, which is why the OP notices it comes up with rain, forges, campfires etc. My best diagnosis is that particle art is getting scaled wrong and stretched. You can therefore mitigate the problem by turning particles down to 0% in Options -> Video -> Quality. But the game seems to retain some particles at 0%, so it won’t eliminate the bug entirely.

Yep, particles was the first thing to go.