Twitch Purple Pimp Hat drop Bug

Subquake

Hunter
Version
V2.2 (b1)
Platform
Windows
Both times I watched the streams and on twitch side I have the hat in inventory and claimed, however in-game it's not showing up. My game account on twitch is connected properly and I have had no problems with collecting unlocks for other games.

Clean, unmodded 7 days to die game v2.2 (b1) latest experimental build, running from steam.

hat1.jpg
hat2.jpg
 
Reproduction Steps
Created new game, enabled creative mode, put on any of the headgear pieces, check cosmetics screen to change the cosmetic of the hat.
Link to Logs
https://www.subquake.com/logs/output_log_client__2025-07-30__22-38-55.txt
Link to Screenshot/Video
https://i.imgur.com/mXXmyaz.jpeg
That was supposed to have been fixed in a 2.1 hotfix. That fix came out a day before 2.2 so I would think that build would have it but maybe it didn't make it in for some reason? Do you have the issue if you try on 2.1b10?1753909562435.png

I know when I tried getting mine it wasn't until I launched with EAC on, no mods, through Steam directly did it show up. But I looked later when running my mod testing version and it was gone again. But that was before the hotfix.
 
I just happened to accidentally open the command dialogue menu while logging in (I'm also having troubles having it show up in game) and saw an error message scroll through about an error in connecting with the server for twitch drops.
 
You know, you're right, I am getting this error in the console:
Code:
2025-08-06T10:08:57 105.723 INF fetching Twitch entitlements for s76561197991297702
2025-08-06T10:08:57 105.971 INF AstarManager Init
2025-08-06T10:08:58 106.323 WRN Failed to fetch Twitch entitlements: HTTP/1.1 404 Not Found
 
I am still not seeing my twitch drops on v2.3(b6) Experimental and in the console getting the same error upon loading in:
Code:
2025-08-15T09:02:50 114.333 INF fetching Twitch entitlements for s76561197991297702
2025-08-15T09:02:50 114.570 INF AstarManager Init
2025-08-15T09:02:51 114.912 WRN Failed to fetch Twitch entitlements: HTTP/1.1 404 Not Found
Post automatically merged:

1755238152118.png
 
The bug is still present in 2.4 for me, the same console error.
Post automatically merged:

1759636679042.png

recent Twitch drop campaign items are claimed, but are also not showing up in the game with the console error:
Code:
2025-10-04T18:16:46 180.488 INF Loading new config for Bloodmoon...
2025-10-04T18:16:46 180.829 INF fetching Twitch entitlements for s76561197991297702
2025-10-04T18:16:47 181.111 INF AstarManager Init
2025-10-04T18:16:47 181.518 WRN Failed to fetch Twitch entitlements: HTTP/1.1 404 Not Found
2025-10-04T18:16:47 181.730 INF createWorld() done
 
The bug is still present in 2.4 for me, the same console error.
Post automatically merged:

View attachment 36872

recent Twitch drop campaign items are claimed, but are also not showing up in the game with the console error:
Code:
2025-10-04T18:16:46 180.488 INF Loading new config for Bloodmoon...
2025-10-04T18:16:46 180.829 INF fetching Twitch entitlements for s76561197991297702
2025-10-04T18:16:47 181.111 INF AstarManager Init
2025-10-04T18:16:47 181.518 WRN Failed to fetch Twitch entitlements: HTTP/1.1 404 Not Found
2025-10-04T18:16:47 181.730 INF createWorld() done


Could it be a regional problem? It looks like the game is getting the drop entitlement information from EOS. I've seen recent complaints from people unable to play with friends because EOS is blocked in their region.
 
Could it be a regional problem? It looks like the game is getting the drop entitlement information from EOS. I've seen recent complaints from people unable to play with friends because EOS is blocked in their region.
I've encountered this error, and it appeared after the release of the 2.4 EXP build. There was no such problem before. Using a VPN helped some players: they would connect with a VPN, authenticate, and then disconnect it and not use it again.
 
Deleting the account link at https://drops.thefunpimps.com/ will cause the Twitch Dropsskins you obtained in-game to disappear.
If this is intended behavior (or "working as designed"), I'd like the skins to be managed in the Steam item inventory, similar to other games.
I don't want to leave my Steam account linked for security reasons.
2025y10m05d_221909408.png2025y10m05d_222258176.png
 
Could it be a regional problem? It looks like the game is getting the drop entitlement information from EOS. I've seen recent complaints from people unable to play with friends because EOS is blocked in their region.
Is the USA a blocked region as my hat still won't appear, and about to find out about the new drops.
 
Completed the MP drops, disconnected & reconnected with twitch. Still getting the error message on log in about connecting with twitch and none of the three items show in solo or MP server games.
 
Is the USA a blocked region as my hat still won't appear, and about to find out about the new drops.

I was replying to Subquake. Anyway, I'd guess there are multiple problem because different solutions work for different people. For me I got all the drops right away, even though for a long time twitch still said I needed to connect the accounts. That finally got sorted, so all good. Well, except for this.
 

Attachments

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    hatduping.jpg
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Deleting the account link at https://drops.thefunpimps.com/ will cause the Twitch Dropsskins you obtained in-game to disappear.
If this is intended behavior (or "working as designed"), I'd like the skins to be managed in the Steam item inventory, similar to other games.
I don't want to leave my Steam account linked for security reasons.
View attachment 36875View attachment 36876

This was very helpful, because I had no idea you had to do this step and I think you shouldn't really. And no one who I asked about my issue suggested to do this particular step. Everyone said you have to make sure your account is connected on twitch, not on tfp website.

1759984732204.png
 
I tried the delink-link thing a couple times and have not seen any progress in getting the drops to appear. Still getting the fetch twitch entitlements error on loading in.
 
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