Server Crash Thread

[jerseyetr]

My server will not last 6-12hrs without a crash and im losing my mind.

I see on the official 7dtd discord many other server owners are having crash and freeze issues in A21.

As a way of bringing attention to this issue, id like to create this thread and have all Server Owners who are having issues comment here to bring this to the attention of TFP. 

I honestly can't even pinpoint what the issue is, logs aren't really giving me much of a clue unless im clueless (likely the case)

I will post a few links to logs of mine from days the server has crashed (everyday since A21 stable release)

 

[includenull]

I am also having issues with server stability.

Mostly I see the server crash after all players log off and the server is idle.
I am also seeing the server crash while people are playing, sometimes the server will start getting weird not letting people interact with doors and containers and stops letting new players join.

Server specs:
Ubuntu 22.04
Intel Xeon E-2386G 3.5GHz 12 core
32GB RAM

Here is the tail of the log from the last crash, this happened after the last person logged off:

2023-07-05T10:10:25 29761.889 INF Clearing all pools
2023-07-05T10:10:29 29766.138 INF Time: 495.84m FPS: 20.00 Heap: 2203.3MB Max: 9724.3MB Chunks: 568 CGO: 0 Ply: 0 Zom: 1 Ent: 1 (301) Items: 3 CO: 0 RSS: 8449.3MB
mmap(PROT_NONE) failed
Caught fatal signal - signo:6 code:-6 errno:0 addr:0x1017c1
Obtained 26 stack frames.
#0  0x007fd53ac40520 in (Unknown)
#1  0x007fd53ac94a7c in pthread_kill
#2  0x007fd53ac40476 in pthread_kill
#3  0x007fd53ac267f3 in raise
#4  0x007fd53466c772 in raise
#5  0x007fd53466c6ca in abort
#6  0x007fd53466e424 in abort
#7  0x007fd53466dc27 in GC_merge_unmapped
#8  0x007fd53466f691 in GC_merge_unmapped
#9  0x007fd53466f7cf in GC_unmap_old
#10 0x0000004225d966 in GC_unmap_old
#11 0x00000041efbfe0 in GC_finish_collection
#12 0x007fd534446228 in GC_finish_collection
#13 0x007fd5345e4fae in GC_try_to_collect_inner
#14 0x007fd5345e4ef8 in GC_try_to_collect_inner
#15 0x007fd53bd64062 in GC_try_to_collect_general
#16 0x007fd53bd53242 in GC_try_to_collect_general
#17 0x007fd53bd456d8 in GC_gcollect
#18 0x007fd53ba2a7c6 in GC_gcollect
#19 0x007fd53bb981b7 in (Unknown)
#20 0x007fd53bb98172 in (Unknown)
#21 0x007fd53bb9845c in (Unknown)
#22 0x007fd53bdcc522 in (Unknown)
#23 0x007fd53ac27d90 in mono_runtime_invoke
#24 0x007fd53ac27e40 in mono_runtime_invoke
#25 0x00000000201029 in (Unknown)

This is from a log when the server crashed with players online:

Caught fatal signal - signo:11 code:128 errno:0 addr:(nil)

Other than this there isn't much in the logs to suggest to me why the crashes, just that they are happening.

 

[Goshawkdm]

I have many issues with my server too when is running +5hours

Zombies get freeze and not moving at all. Crashes, Poor FPS.

Windows Server 2019

i7 950 3,0GHZ

40 GB RAM

 

[Star69]

For some help, be sure to read the pinned topic: HOW TO REPORT AN ISSUE ---- Please Read Before Creating New Threads ---- - General Support - 7 Days to Die

especially the part about posting log files using pastebin.com. If you can post the server log and the stats of your server especially cpu & ram and what is the usage of those two at the time of the crash, you might be able to get some help here. Without this stuff, no one can help you. If there is nothing found in the logs and your systems are fine, you will be directed to file a bug report to get it to the right people at tfp so it can be addressed.