I think generally speaking (and on every platform in existence btw...like shopping etc) User Reviews can be very useless in the extreme. occasionally you can find a nugget of gold in amongst the pyrite, where the user gives a thoughtful unbiased review.
Its just human nature that if you have issues with something you are overwhelmingly more likely to post negative reviews of something than positive. if you have no issues with something you are going to be out there playing it, not writing reviews of it (this is a generalization, of course there are some that do, and kudos to them). While people that are struggling, or pissed are going to post really quickly
its called Negativity Bias (
https://en.wikipedia.org/wiki/Negativity_bias)
hehe, I was just thinking that Negativity Bias IS Reddit essentially......but I personally hate reddit for its toxicity....so that is my bias peaking through.
It is funny too, because there are polls that show that people mistrust really positive reviews, but not the same about negative ones.....
anyway, bottom line is I think all those numbers should probably be compared against actual active people playing the game. For instance, if you have 25000 active players, but there are 300 reviews mostly negative, I would read that as success, because 24700 people are enjoying the game enough not to feel the need to comment, or don't care enough to comment anyway.
its all guesswork, regardless. better to not worry about the numbers at all. In this forum context it just makes you sound like you are saying "I have this problem with the game, and I think everyone else agrees with me, therefore you should follow my advice". just don't bother with these strawman numbers. you point are still valid without them.