Getting thrown back to menu every 10-15 minutes

V

vitaminded

Refugee
I can't seem to be able to play on any server as i'm getting kicked from every one back to the main menu after 10-15 minutes.

No information no nothing game just freezes and sends me straight to the menu.
Here is the latest output log.

What i've tried 
Disabling modem firewall 
Allowing the program through the firewall 
Trying to close as many programs as i could think that might interfere with EAC

Verified game files

Will try to reinstall the game and will post again if this fixes my problem.


 

View attachment output_log__2020-07-02__02-34-59.txt

 
Last edited by a moderator:
Hello, please check for and post your crash log and dump file from C:\Users\(USERNAME)\AppData\Local\Temp\The Fun Pimps\7 Days To Die\Crashes

 
It seems like i'm getting kicked when i try to open a container or access my inventory, if i don't do that my game keeps running fine...

 
Jugginator said:
Yeah this seems to be a connection issue. Hope it resolves :)  . Try opening up the correct port(s) for the server
Click to expand...
I reset my modem and will open ports for the server but i'm pessimistic about it.

Beelzybub said:
Windows 10 comes with Defender, an anti virus program. You've disabled this? Why?
Click to expand...
I don't understand i haven't disabled windows defender and i have allowed access to every 7 days to die exe there is but could disabling solve this problem ? I don't know but i could try.

Guys btw do the logs say anything ? And thanks for taking the time to help me

 
There's something definitely wrong when i open my inventory or a container, the game seems to not like it and throws me in the main menu and i'm trying to understand what the reason could be i've never had this problem before it just started happening.

 
Yeah I do believe there are some netcode issues but what you described is packet dropping/connection issues. My ISP had a rough time during a week when I was testing (still does) and that's about the same times I'd disconnect: open inventory, loot something, etc. However, it wasn't tied directly to that, I'd disconnect while not doing anything out of the blue. I ran pingplotter tests to the server I was disconnecting from and saw a large number of packet drops -- those are the reason for the disconnects. I opened the port directly in the router and it seemed to help a little, but switching to my phone's hotspot definitely cleared the issue (I never had an issue). Don't take this as "this is how it works", but I'm sure this is because the inventory/loot rolls calls the server for that information to check things/etc., which is why you're dropping during those cases.

vitaminded said:
There's something definitely wrong when i open my inventory or a container, the game seems to not like it and throws me in the main menu and i'm trying to understand what the reason could be i've never had this problem before it just started happening.
Click to expand...
Oh, and yes your logs show disconnect from the server.

 
Last edited by a moderator:
@vitamindedYou said you were not running an anti-virus program, however, you are. It is called Defender.

It is recommended that you exclude the game folder from your anti-virus program as it can cause the problems you have described.

Instructions on how to do it are in the FAQ sticky at the top of this sub-forum.

 
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