Game crashes on startup (MAC SCREEN SHOT INCLUDED!!)

[HokkaidoKudzu]

I bought the game on October 21st 2021 when i found out it works on mac,

it worked fine till the newest Update A20 (I think) and It now crashes on startup I have tried everything, Checked the integrity of the game files, uninstalled it reinstalled it, I even tried everything that Was said to do in the Support page on Steam it still crashes on startup I don't know what to do, Nor how to fix it, Having any form of help would be Grateful!!

 

[meganoth]

I would be rich if I had a penny for every player claiming they tried everything but do not even post a logfile.

Back to more seriousness. The picture you provided is useless as it shows only a small part of the crash log. And possibly there is a log from the game as well that could be posted.

So please read https://community.7daystodie.com/topic/3956-how-to-report-an-issue-please-read-before-creating-new-threads/?do=getNewComment

and follow its advice on how to post a logfile. If the game creates a logfile before the crash, put it on pastebin and post a link to it in here. And the same for the crash log that seems to be created. 

Did you use the game launcher to clean your configuration when A20 arrived? If not, that is another thing you could do. It makes sure that no stuff from A19 interferes with the new alpha.

Did you use mods in A19? If yes they might still be installed since steam does not touch the Mods directory at all.

 

[BFT2020]

Are you using any external devices, like an external hard drive?

namespace signal code 10 bus error 10 indicates a signal error related to memory allocation.  This could be a potential hardware issue, but more likely something is corrupted when the game was updated from A19 to A20. 

However, like meganoth mentioned, without log files, we are just guessing right now.  Also the backtrace would help also to try and narrow it down.

Though I will admit, I am a PC user not a Mac so I don't have as much experience with them as I do with PCs.

 

[HokkaidoKudzu]

I don't own any external Hard drives only the drive that came with my mac book air, I Down graded to alpha 19.6 temporarily till i can figure out where things are in terms of directories, No clue what I am supposed to be looking for in terms of log files since things Could be named differently, I am also a mainly Windows user however My old P.C died so i needed to get a new one and I picked a mac book air as a place holder till I get Enough money to buy a new gaming computer for myself.

I also Don't play with mods just vanilla base game.

 

[Star69]

The only way to resolve your issue is to view your logs. The link that Meganoth posted gives instructions on where your log files are by each operating system including Apples. Read that link, it goes step-by-step on finding and posting your logs and is in terms that even computer noobs would understand…very easy instructions. Without your logs, both game and crash logs, no one can help. The answers are there.

 

[Beelzybub]

it worked fine till the newest Update A20

In spite of all the calls for logs, (which I favor) your post does show the issue. You are using an M1 mac, which doesn't work natively with Alpha 20.

Starting with rosetta has helped other M1 users.

Open the game folder, right click the 7DaysToDie.app file and select "Get Info" and then check the open with rosetta box.

 

[HokkaidoKudzu]

I had a meeting when I posted this help, so I didn't have time to look for log files, If I find any new Bugs I will do everything that I can to give all information required, }


I tried to find the rosetta box I couldn't find it. Its fine, I will Play alpha 19.6 Till I can sit down and not get @%$#ed off at it. Its fine.

 

 

[HokkaidoKudzu]

here you go, 

Mono path[0] = '/Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Resources/Data/Managed'
Mono config path = '/Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/MonoBleedingEdge/etc'
Initialize engine version: 2020.3.14f1 (d0d1bb862f9d)
[Subsystems] Discovering subsystems at path /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Resources/Data/UnitySubsystems
GfxDevice: creating device client; threaded=1
2022-02-24 19:57:36.364 7 Days To Die[23499:597483] (null) preferred device: Apple M1 (high power)
2022-02-24 19:57:36.364 7 Days To Die[23499:597483] Metal devices available: 1
2022-02-24 19:57:36.364 7 Days To Die[23499:597483] 0: Apple M1 (high power)
2022-02-24 19:57:36.364 7 Days To Die[23499:597483] Using device Apple M1 (high power)
Initializing Metal device caps: Apple M1
Begin MonoManager ReloadAssembly
- Completed reload, in  0.070 seconds
UnloadTime: 0.378542 ms
2022-02-24T19:57:37 0.025 INF [Platform] Init
2022-02-24T19:57:37 0.044 INF [Platform] Using native platform: Steam
2022-02-24T19:57:37 0.045 INF [Platform] Using cross platform: EOS
2022-02-24T19:57:37 0.045 INF [Platform] Using server platform: Steam
2022-02-24T19:57:37 0.045 INF [Platform] Initializing Steam
2022-02-24T19:57:37 0.047 INF Starting PlayerInputManager...
2022-02-24T19:57:37 0.146 INF InControl (version 1.8.2 build 9357, native module = False, XInput = True)
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api.dylib
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api.so
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api.bundle
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/steam_api
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api.dylib
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api.so
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api.bundle
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api.dylib
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api.so
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api.bundle
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/steam_api
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api.dylib
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api.so
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api.bundle
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api
2022-02-24T19:57:37 0.159 ERR Error while initializing platform code, shutting down.
2022-02-24T19:57:37 0.164 EXC steam_api
  at (wrapper managed-to-native) Steamworks.NativeMethods.SteamAPI_RegisterCallback(intptr,int)
  at Steamworks.Callback`1[T].Register (Steamworks.Callback`1+DispatchDelegate[T] func) [0x00053] in <a17f6f1352184e50884e45b32560f9dd>:0 
  at Steamworks.Callback`1[T]..ctor (Steamworks.Callback`1+DispatchDelegate[T] func, System.Boolean bGameServer) [0x00033] in <a17f6f1352184e50884e45b32560f9dd>:0 
  at Steamworks.Callback`1[T].Create (Steamworks.Callback`1+DispatchDelegate[T] func) [0x00000] in <a17f6f1352184e50884e45b32560f9dd>:0 
  at Platform.Steam.AchievementManager..ctor () [0x0001c] in <7ed4ab3f320a45b5a2a9a62f97c76361>:0 
  at Platform.Steam.Factory.CreateInstances () [0x0006d] in <7ed4ab3f320a45b5a2a9a62f97c76361>:0 
  at Platform.AbsPlatform.Init () [0x00023] in <7ed4ab3f320a45b5a2a9a62f97c76361>:0 
  at Platform.PlatformManager.Init () [0x000b9] in <7ed4ab3f320a45b5a2a9a62f97c76361>:0 
UnityEngine.StackTraceUtility:ExtractStringFromException(Object)
Log:Exception(Exception)
Platform.PlatformManager:Init()
SplashScreenScript:Awake()

Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api.dylib
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api.so
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api.bundle
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/steam_api
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api.dylib
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api.so
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api.bundle
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api.dylib
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api.so
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api.bundle
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/steam_api
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api.dylib
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api.so
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api.bundle
Fallback handler could not load library /Users/sharpfang1103/Library/Application Support/Steam/steamapps/common/7 Days To Die/7DaysToDie.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api
Stacktrace:

Native stacktrace:

    0   libmonobdwgc-2.0.dylib              0x00000001139a307c mono_unity_backtrace_from_context + 360
    1   libmonobdwgc-2.0.dylib              0x00000001139221b8 mono_jit_set_domain + 9112
    2   libsystem_platform.dylib            0x00000001985884e4 _sigtramp + 56
    3   libmonobdwgc-2.0.dylib              0x0000000113af31e0 mono_code_manager_size + 6508
    4   libmonobdwgc-2.0.dylib              0x0000000113af12ac mono_code_manager_destroy + 264
    5   libmonobdwgc-2.0.dylib              0x0000000113af11c4 mono_code_manager_destroy + 32
    6   libmonobdwgc-2.0.dylib              0x00000001139257a0 mono_get_runtime_build_info + 2988
    7   libmonobdwgc-2.0.dylib              0x0000000113a94440 mono_compile_method + 300
    8   libmonobdwgc-2.0.dylib              0x0000000113ae8d80 mono_callspec_cleanup + 2080
    9   libmonobdwgc-2.0.dylib              0x0000000113b1dbd4 GC_invoke_finalizers + 152
    10  libmonobdwgc-2.0.dylib              0x0000000113aea62c mono_gc_reference_queue_free + 1088
    11  libmonobdwgc-2.0.dylib              0x0000000113ab4e4c mono_threads_detach_coop + 1160
    12  libmonobdwgc-2.0.dylib              0x0000000113ab4cf0 mono_threads_detach_coop + 812
    13  libmonobdwgc-2.0.dylib              0x0000000113b261f0 GC_inner_start_routine + 96
    14  libmonobdwgc-2.0.dylib              0x0000000113b26174 GC_start_routine + 36
    15  libsystem_pthread.dylib             0x0000000198571240 _pthread_start + 148
    16  libsystem_pthread.dylib             0x000000019856c024 thread_start + 8

Debug info from gdb:

xcrun: error: invalid active developer path (/Library/Developer/CommandLineTools), missing xcrun at: /Library/Developer/CommandLineTools/usr/bin/xcrun

=================================================================
Got a SIGSEGV while executing native code. This usually indicates
a fatal error in the mono runtime or one of the native libraries 
used by your application.
=================================================================

Obtained 13 stack frames.
#0  0x00000113af34a4 in mono_code_manager_size
#1  0x00000113af12ac in mono_code_manager_destroy
#2  0x00000113af11c4 in mono_code_manager_destroy
#3  0x000001139257a0 in mono_get_runtime_build_info
#4  0x00000113a94440 in mono_compile_method
#5  0x00000113ae8d80 in mono_callspec_cleanup
#6  0x00000113b1dbd4 in GC_invoke_finalizers
#7  0x00000113aea62c in mono_gc_reference_queue_free
#8  0x00000113ab4e4c in mono_threads_detach_coop
#9  0x00000113ab4cf0 in mono_threads_detach_coop
#10 0x00000113b261f0 in GC_inner_start_routine
#11 0x00000113b26174 in GC_start_routine
#12 0x00000198571240 in _pthread_start
 

Sorry that It took me a minute I Had Personal stuff going on.

 

[Beelzybub]

@HokkaidoKudzuYou need to run it in emulation using Rosetta. It will not run otherwise. Install Rosetta if you do not have it.