PS Game crash

M

moca

Refugee
Version
2.4
Platform
PS5
The game crashes during battle at least once a day. I've never experienced a crash before updating to the current version, so what could the cause be? It's sad because it means I've failed a quest when it crashes during a quest. Please look into this.

I'm playing the game on PS5 so I can't paste the log, but it seems like the box to enter the log URL is required so I've just entered a Google URL, but don't worry about it.
 
Reproduction Steps
It happens suddenly and there is no way to reproduce it.
Link to Logs
https://www.google.com
Link to Screenshot/Video
https://www.google.com
moca said:
The game crashes during battle at least once a day. I've never experienced a crash before updating to the current version, so what could the cause be? It's sad because it means I've failed a quest when it crashes during a quest. Please look into this.

I'm playing the game on PS5 so I can't paste the log, but it seems like the box to enter the log URL is required so I've just entered a Google URL, but don't worry about it.
Click to expand...
There's not a lot anyone can do to guess the cause of your crashes without any details. For console players, it's best to use the in-game report bug option. That should be done once you load the game right after a crash and it will send the logs from the crash to TFP to look at. Unfortunately, there isn't really anything others can do to help with a console crash since we can't see what is causing it. At least not unless there's some common cause that has been made known that can then be shared.

You may have better luck if you start a new game. Perhaps something with the update caused corruption in your save, though that shouldn't have happened. But you might also just want to report the bug through the game and see if they can find the problem. I just don't know how that process works and don't know if they respond directly or how they handle those reports. It's not as visible as being able to post logs and stuff directly here when using PC. Maybe someone from TFP like Jugginator will be able to give more information on how that would work.
 
moca said:
The game crashes during battle at least once a day. I've never experienced a crash before updating to the current version, so what could the cause be? It's sad because it means I've failed a quest when it crashes during a quest. Please look into this.

I'm playing the game on PS5 so I can't paste the log, but it seems like the box to enter the log URL is required so I've just entered a Google URL, but don't worry about it.
Click to expand...

Hi, while you can't make a bug report with the crash (unless it just goes to the main menu without reloading the game), if you could please note the time a crash happens and post here to let me know and I can take a look at our backend logging.
 
Jugginator said:
Hi, while you can't make a bug report with the crash (unless it just goes to the main menu without reloading the game), if you could please note the time a crash happens and post here to let me know and I can take a look at our backend logging.
Click to expand...
Thank you. I'll be playing games again tonight, so I'll let you know the time if it crashes.
 
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