The deal was made clear, you get the game early and see every step of the games evolution, but you would see bugs and might not see a finished game ever. Steam told you what EA is and you accepted instead of waiting for release.
And please tell me how many hours you have in the game and how much money you payed per hour then. Are you sure you didn't get your moneys worth and more?
Your critique of the bug submitting process is correct though. It is archaic. But I don't see any disadvantage on the players side with this. If they had used bugzilla for example players would have to log into a second site beside the forum and get used to how bugzilla (or similar) works. And they still would need to provide logfiles, which seems to be one of the biggest problems for the average player independant of the bug reporting process
EDIT: Oh right: In-game bug reporting would be another possibility. Ok, that would be a major step-up in comfort , but not a small effort to implement.
I managed to play 200+ hours, took two games, try to guess for what purpose?
It's probably obvious to play in co-op.
At the moment this is not working.
the game doesn't make sense at all in this case, the game develops, that's probably great, but what does development mean if it can't be played?
Why do you need a car that can't drive? why are you buying it?
you will deliberately not eat spoiled food, I think this is a good analogy.
I have a rather good computer (p5 3600, 32ram and 1060 (6), ssd 970 evo plus on which the game is installed)
and I play on the minimum graphics with a drop in fps to a value of 10-20 frames
and I even put up with this, this means that the game is in development and maybe (suddenly) I don’t believe in it, but in 100 years it will be fixed, it can be tolerated
But at this stage it's just a useless thing that doesn't work. What is the main law? - Do no harm!
and then it was broken