Dedicated Server - Issues connecting via Server Browser but not by internal IP.

[LewZephyr]

I put this in the Discord, but wanted to put it in a less dynamically flowing area to help keep answers in flow withe the post.

Looking for some assistance with a Dedicated Server.  

Summary of the problem:

I just changed ISP's.
Server has not changed in any other way than new LAN IP address and of course new WAN ip address.
I have setup port forwarding for 26900 - 26903 TCP and UDP.
I have also tested that the port shows open when server is up (via a website to test).
I have also setup port forwarding for the WebServer and verified it works through the WAN IP.
Server shows up in the browser list, Prompts for password then client fails to connect with Network Timeout.
I am able to connect to the server via LAN IP with no issues.
this is what it shows on the server side with the connection:

Session from Internal:
 

2024-07-19T13:53:05 1177.005 INF NET: LiteNetLib: Connect from: 192.168.18.48:54304 / 0
2024-07-19T13:53:05 1177.007 INF Started thread NCS_Reader_0_0
2024-07-19T13:53:05 1177.008 INF Started thread NCS_Writer_0_0
2024-07-19T13:53:05 1177.010 INF Started thread NCS_Reader_0_1
2024-07-19T13:53:05 1177.011 INF Started thread NCS_Writer_0_1
2024-07-19T13:53:05 1177.013 INF [NET] PlayerConnected EntityID=-1, PltfmId='Local_<none>', CrossId='<unknown/none>', OwnerID='<unknown/none>', PlayerName='', ClientNumber='2'
2024-07-19T13:53:05 1177.050 INF NPPL.Read
2024-07-19T13:53:05 1177.063 INF PlayerLogin: PlayerLoginName/V 1.0
2024-07-19T13:53:05 1177.063 INF Client IP: 192.168.18.48
2024-07-19T13:53:05 1177.065 INF [Auth] PlayerName authorization successful: EntityID=-1, PltfmId='Steam_111111111111', CrossId='EOS_111111111111', OwnerID='<unknown/none>', PlayerName='PlayerLoginName', ClientNumber='2'




Session from Internal:
 

2024-07-19T14:08:22 2093.836 INF NET: LiteNetLib: Connect from: xxx.xxx.xxx.xxx:59368 / 0
2024-07-19T14:08:22 2093.837 INF Started thread NCS_Reader_0_0
2024-07-19T14:08:22 2093.837 INF Started thread NCS_Writer_0_0
2024-07-19T14:08:22 2093.837 INF Started thread NCS_Reader_0_1
2024-07-19T14:08:22 2093.838 INF [NET] PlayerConnected EntityID=-1, PltfmId='Local_<none>', CrossId='<unknown/none>', OwnerID='<unknown/none>', PlayerName='', ClientNumber='3'
2024-07-19T14:08:22 2093.838 INF Started thread NCS_Writer_0_1
2024-07-19T14:08:27 2098.995 INF NET: LiteNetLib: Client disconnect from: xxx.xxx.xxx.xxx:59368 / 0 (Timeout)
2024-07-19T14:08:27 2098.995 INF NET: LiteNetLib: TimeSinceLastPacket: 5012
2024-07-19T14:08:27 2099.003 INF NET: LiteNetLib: MT: Client disconnect from: xxx.xxx.xxx.xxx:59368 / 0 (Timeout)
2024-07-19T14:08:27 2099.003 INF [NET] PlayerDisconnected EntityID=-1, PltfmId='Local_<none>', CrossId='<unknown/none>', OwnerID='<unknown/none>', PlayerName='', ClientNumber='3'




For Giggles I just forwarded a range of ports just in case but same issue:
27015~27015     srv     192.168.18.47     TCP     Active         
27000~27050     srv     192.168.18.47     UDP     Active         
26900~26903     srv     192.168.18.47     UDP     Active         
26900~26900     srv     192.168.18.47     TCP     Active

Any ideas , insight, thoughts or what have you are appreciated.

 

[LewZephyr]

Update to this.

Most of the people who join my server are actually within our home.  It seems with the new ISP for some reason you cannot connect to the WAN IP from the inside.

Finally got one of our team who is not in our home to try to connect and it is working for them with no issues..... so in general issue is resolved. 

The home team will use the internal IP address going forward.