The problem is that The Fun Pimps have a long history of absent project management. Lack of roadmap, lack of planned deliverables, massive scope creep, multiple failed release dates for deliverables, etc. For example, A20 has been officially delayed two times and will be the first content deliverable in over a year. This is something that simply would not in any way, shape, or form fly for any larger development studio, and so people on average don't expect it, and can be upset by the unexpected.
In The Fun Pimp's case, I'm not going to defend the lack of project management, but I will also say - "It's none of my f'n business". If they take to long that I lose interest and forget about the game, then their practices failed. As long as I still pay attention for patches, then it may be messy; but it's not failing for me at least. If it's failing for other people and customers / potential customers are being lost because of it - naught to do with me, and I can't presume. Maybe at the end of the day, they don't care about running it like a business, and they just want to have fun making whatever they want to make, and get it out when they get it out. We shouldn't expect them to operate like a business regarding it.
At the end of the day, I'm still here. You're here. Even if you're here complaining, you're here. You've remembered the game, and you're wanting more. Sounds to me like things are at this point still working just fine for us. Here's looking towards less skippable PoI's and more adjustable difficulty!