[A17] PC Reboots when playing

E

Estelle

New member
Hello guys. I have a problem:

Summary: 7days to die alpha 17 reboots my PC

Version: alpha 17

Platform: PC

OS/Version: Win 7 64b

Game mode: mp host

Did you wipe old saves? yes

Did you start a new game? yes

Did you validate your files? no

Are you using any mods? no

Status: NEW

Bug Description: Every time in a while the game reboots my PC. That's all. Not depending on what i was doing. I could start the game after another reboot and just do nothing standing still fo 40 seconds and it reboots. Or we all three party member could play half of the day and it will all be ok untill... reboot. Only 7 days to die. I play Ark Survival evolved with no problem at all. The problem started occuring more often with save file increase. It seemed to me.

Reproduce steps: i cannot. there is no understandable reason.

Actual result: if i would play it will crash

Expected result: game not to reboot PC. please

Log: https://pastebin.com/hCukaBJz

 
Hello guys. I have a problem:
Summary: 7days to die alpha 17 reboots my PC

Version: alpha 17

Platform: PC

OS/Version: Win 7 64b

Game mode: mp host

Did you wipe old saves? yes

Did you start a new game? yes

Did you validate your files? no

Are you using any mods? no

Status: NEW

Bug Description: Every time in a while the game reboots my PC. That's all. Not depending on what i was doing. I could start the game after another reboot and just do nothing standing still fo 40 seconds and it reboots. Or we all three party member could play half of the day and it will all be ok untill... reboot. Only 7 days to die. I play Ark Survival evolved with no problem at all. The problem started occuring more often with save file increase. It seemed to me.

Reproduce steps: i cannot. there is no understandable reason.

Actual result: if i would play it will crash

Expected result: game not to reboot PC. please

Log: https://pastebin.com/hCukaBJz
Click to expand...
Do you overclock? Maybe this and/or try newest nvidia driver with options "custom" and "Perform clean install".

Could also be defekt RAM or just simple a cooling/heat problem.

Hopefully this helps.

 
Last edited by a moderator:
Do you overclock? Maybe this and/or try newest nvidia driver with options "custom" and "Perform clean install". Could also be defekt RAM or just simple a cooling/heat problem.

Hopefully this helps.
Click to expand...
Thank you for your reply. No i do not overclock. I have nvidia helper and it keeps me uptodate with driver situation. I'll still to check my RAM wich i have for couple of years allready working hard in games and with my job. Cooling/heat... a cannot tell exactly is it the problem or not. I've monitored temperatures while playing on my second screen and only one thing cought my mind was 79-80 celsius on grafic card. it's too much a think but we played like this for several hours. then - reboot.

Ans the main thing is these are all the same conditions in wich we played alpha 16 for the last year - never had the problem. otherwise i would have never dare to write here ))

 
Thank you for your reply. No i do not overclock. I have nvidia helper and it keeps me uptodate with driver situation. I'll still to check my RAM wich i have for couple of years allready working hard in games and with my job. Cooling/heat... a cannot tell exactly is it the problem or not. I've monitored temperatures while playing on my second screen and only one thing cought my mind was 79-80 celsius on grafic card. it's too much a think but we played like this for several hours. then - reboot. Ans the main thing is these are all the same conditions in wich we played alpha 16 for the last year - never had the problem. otherwise i would have never dare to write here ))
Click to expand...
One of the latest nvidia drivers had an issue. A hot fix was released but only win 10. You could try roll back and see if that helps

 
Hello guys. I have a problem:
Summary: 7days to die alpha 17 reboots my PC

Version: alpha 17

Platform: PC

OS/Version: Win 7 64b

Game mode: mp host

Did you wipe old saves? yes

Did you start a new game? yes

Did you validate your files? no

Are you using any mods? no

Status: NEW

Bug Description: Every time in a while the game reboots my PC. That's all. Not depending on what i was doing. I could start the game after another reboot and just do nothing standing still fo 40 seconds and it reboots. Or we all three party member could play half of the day and it will all be ok untill... reboot. Only 7 days to die. I play Ark Survival evolved with no problem at all. The problem started occuring more often with save file increase. It seemed to me.

Reproduce steps: i cannot. there is no understandable reason.

Actual result: if i would play it will crash

Expected result: game not to reboot PC. please

Log: https://pastebin.com/hCukaBJz
Click to expand...
I can almost guarantee this is faulty hardware(probably PSU). As for why it was not happening before, because computers.

 
Thank you for your reply. No i do not overclock. I have nvidia helper and it keeps me uptodate with driver situation. I'll still to check my RAM wich i have for couple of years allready working hard in games and with my job. Cooling/heat... a cannot tell exactly is it the problem or not. I've monitored temperatures while playing on my second screen and only one thing cought my mind was 79-80 celsius on grafic card. it's too much a think but we played like this for several hours. then - reboot. Ans the main thing is these are all the same conditions in wich we played alpha 16 for the last year - never had the problem. otherwise i would have never dare to write here ))
Click to expand...
Most cases a computer reboots while playing hard is because heat or like

I can almost guarantee this is faulty hardware(probably PSU). As for why it was not happening before, because computers.
Click to expand...
says the PSU.

Try open your computers side cover clean it from dust and dead animals, leave it open and ventilate it with something while playing for testing.

And like

One of the latest nvidia drivers had an issue. A hot fix was released but only win 10. You could try roll back and see if that helps
Click to expand...
stated.

There is now an official new nVidia driver out since today - version 417.22. You are on version 398.82 which i took from your attached log file. So nvidia helper did not helped you.

 
Last edited by a moderator:
Hello guys. I have a problem:
Summary: 7days to die alpha 17 reboots my PC

Version: alpha 17

Platform: PC

OS/Version: Win 7 64b

Game mode: mp host

Did you wipe old saves? yes

Did you start a new game? yes

Did you validate your files? no

Are you using any mods? no

Status: NEW

Bug Description: Every time in a while the game reboots my PC. That's all. Not depending on what i was doing. I could start the game after another reboot and just do nothing standing still fo 40 seconds and it reboots. Or we all three party member could play half of the day and it will all be ok untill... reboot. Only 7 days to die. I play Ark Survival evolved with no problem at all. The problem started occuring more often with save file increase. It seemed to me.

Reproduce steps: i cannot. there is no understandable reason.

Actual result: if i would play it will crash

Expected result: game not to reboot PC. please

Log: https://pastebin.com/hCukaBJz
Click to expand...
I would suggest getting an app to monitor temperature and see if you're overheating causing that behavior. There's a lot of them, if you don't have one maybe try hwmonitor from cpuid.com

 
Hello guys. I have a problem:
Summary: 7days to die alpha 17 reboots my PC

Version: alpha 17

Platform: PC

OS/Version: Win 7 64b

Game mode: mp host

Did you wipe old saves? yes

Did you start a new game? yes

Did you validate your files? no

Are you using any mods? no

Status: NEW

Bug Description: Every time in a while the game reboots my PC. That's all. Not depending on what i was doing. I could start the game after another reboot and just do nothing standing still fo 40 seconds and it reboots. Or we all three party member could play half of the day and it will all be ok untill... reboot. Only 7 days to die. I play Ark Survival evolved with no problem at all. The problem started occuring more often with save file increase. It seemed to me.

Reproduce steps: i cannot. there is no understandable reason.

Actual result: if i would play it will crash

Expected result: game not to reboot PC. please

Log: https://pastebin.com/hCukaBJz
Click to expand...

I would suggest getting an app to monitor temperature and see if you're overheating causing that behavior. There's a lot of them, if you don't have one maybe try hwmonitor from cpuid.com
Click to expand...
To add to this, if its not heat, then you're PSU is failing under the draw 7 days is causing.

 
I can almost guarantee this is faulty hardware(probably PSU). As for why it was not happening before, because computers.
Click to expand...
Thank you for your reply. But i've run tests on RAM condition this morning - nothing is wrong. If it was hardware problem i could see it in other programs. And I've bought this PSU as an upgrade this spring. It has nice capacity and never fail me in other power demanding games.

I'm 3d grafic designer and my job is pretty stresful for every hardware part and if anything went broke i could have notice it anywere apart from 7 days to die alpha 17. and alpha 16 in all it's instances had never failed me this way. As long as ARK )

 
Last edited by a moderator:
I would suggest getting an app to monitor temperature and see if you're overheating causing that behavior. There's a lot of them, if you don't have one maybe try hwmonitor from cpuid.com
Click to expand...
Thank you for you reply. I do have program to monitor temperatures (open hardware monitor) all past days hanging on the second screen. This morning i've moved PC in a cooler place and temperatures are like 66 for i7 and after i logged in the game to check restored backups that almost always go broken after reboot monitor showed max temperature for 660ti - 72 celsius. this area is out my expertise but as far as i remember it's not criminal

- - - Updated - - -

To add to this, if its not heat, then you're PSU is failing under the draw 7 days is causing.
Click to expand...
Thanks. I've bought this one as an upgrade this spring. It has nice capacity and never fail me in other power demanding games.

 
Last edited by a moderator:
To add to this, if its not heat, then you're PSU is failing under the draw 7 days is causing.
Click to expand...
Once and once only in the past 20+ years have I had a bad power supply, but it fried the mother board. I put it in another computer, not knowing it was causing damage, and it happily fried that motherboard also. Sadly, it was an Antec, which used to be the top of the line.

The cpu fan in my computer will sometimes clog with dust, causing it to over heat. Symptoms are fan running more then usual (I can hear it running), followed by the system shutting down as cpu overheat circuit triggers shutdown - unless it crashes before the shutdown circuit kicks in, in which case anything can happen including kernel panic, lockup and random reboot.

When I ran windows, I found video drivers often caused this, and sometimes the fix was as simple as upgrading OR downgrading the video drivers. With Linux I don't have that problem, not quite sure why because nVidia doesn't make the Linux video driver any better than the Windows one - they are both crap quality, don't get me started on nVidia driver quality....

I recently had a memory chip go bad, which caused random program crashing and kernel panics. While rare, bad memory can cause this.

Once and once only have I found a bad cpu, and that was an old Pentium many years ago.

Once and once only have I found a bad video card. Replaced it with an identical model, problem went away. That was a weird one.

The next culprit I've found was motherboard problems. I've had bad mother boards more than anything else, and all too often replacing mobo and psu (I always replace both) fixes the problem.

The moral of the story is that hardware problems can be dang difficult to troubleshoot, and can make your life hell. There have been times where I just replaced mobo, cpu, memory and psu all together because I wasn't quite sure where the culprit was and did not have the time to deal with it. Downtime was costing me, and replacing the hardware was fast and relatively cheap.

 
This isn't a bug report because your PC rebooting is not a client issue. Moved report and all replies to the correct section.

As to playing Ark fine, sure you can. Ark doesn't require nearly as much horsepower as 7 Days does. 7DTD is probably just pushing the system over a limit you hadn't found before.

Your hardware is a bit dated, but not terrible. Most likely your issue is something like a failing PSU. More detailed information is needed.

Care to post a link to a Speccy log? Instructions are in the sticky threads of this section.

 
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