I’m sorry but I don’t get the complaint of lack of support and bug fixes. For example Dying Light has had 15 patches since release in 2015 and have had fixes in each patch including a patch earlier this year. That game was released with bugs as a full game and they are still fixing them and it’s one of my favorite games. Loved Dead Island as well and people thought that was a mess.
7 Days to Die has had 18 patches since release in 2016 and has provided bug fixes in each one. Seems like IG is providing more support in less time. But hey that’s just my thoughts on the matter. Each entitled their opinion and all that.
I asked about whether this engine upgrade is going to fix the MD5 error that is literally preventing me from playing the game OR supporting it by buying the pc version (I just got a pc with Ryzen 2600 and a gtx 1060 6gb), and the response i got was:
"I do not have information on what bugs will be fixed at this time. We'll likely hear more in the coming months as the upgrade progresses."
So to the very least, I can definitely attest that they have a lack of support going on here. If they could come out and say "we believe upgrading the engine could resolve this issue, but are unsure at this time" I would have no issue accepting that as some form of support, and would happily check back in a couple months or when i see the game auto-update on my xbox. Yet they also said "Upgrading to Unity 2017 means we can fix some of the more persistent bugs in the game, as well as add features from A15 and A16 on PC." This statement is fairly specific, almost as if they know what will be fixed and what won't, yet they won't reveal what is going to be fixed. As long as they remain unspecific, they can knowingly be unable (or unwilling) to fix this MD5 error for whatever reason, but keep it as a hopeful factor amongst the community that keeps the community around and involved. This is important towards profit, even if they aren't releasing additional paid dlc, they get positive press from this community who "believes in them" that can lead to more sales of the game, and other titles that come out can also sell because they don't yet have a bad reputation.
My complaint about bug fixes is just the one. They have done good with bug fixes otherwise, with the minibike disappearing bug, to plenty others i can't think of specifically. Has the invisible dogs been fixed? I remember that one but am unsure if it got fixed, but if they know how, i'm sure they will or have fixed it. It's insane for a bug this bad to still be prevalent for this long though.
That's my position on the matter. I did pay $20 for this game and the game has been unplayable by my standards ever since. Hello games has essentially fixed their game from the bs that happened at that games launch. Might be because the community backlashed appropriately when they were handed a game that didn't meet any expectations. I feel the comparison is strangely accurate too, as look at how little this game had day 1 on console, and same for No Mans Sky. The zombie variety was so little, the actual defense options, outside of walls, were very lacking. The only thing that kept this game from giving off the same negative impact was it's more up to date PC version was a good peak into what the future of the game could be. No man's sky didn't have that. But i unfortunately now have to join 1) my brother and his wife 2)My sister 3) Friend A 4) Friend B and 5) Friend C, these 5 different purchasers of this game in removing the game because the game just isn't playable and waiting for it to be is just silly at this point.