Hey Fun Pimps, please sort this out once and for all, ■■■■ it!

This is just a cheap advertisement. You haven't experienced the problems our country went through. If you didn't pay protection money, they attacked all the servers listed. Now we're finally no longer being attacked. ：咖啡：
 
WretchedDollie said:
Hi Everyone,

We are checking into this and hopefully will have something in place to prevent this from happening. Thanks for reaching out about it.

Best,
Dollie
Click to expand...
Are you still checking or have you given up trying to resolve the chinese invasion?
It's very indecent what you do to your customers.
If you don't have the capacity to resolve this, how about asking Chinese technicians for extra help...?
You are nothing but amateurs, and 7dtd and we deserve much better.
 
WolfThief said:
Are you still checking or have you given up trying to resolve the chinese invasion?
It's very indecent what you do to your customers.
If you don't have the capacity to resolve this, how about asking Chinese technicians for extra help...?
You are nothing but amateurs, and 7dtd and we deserve much better.
Click to expand...
Hi there,

We are still actively looking into the issue and haven't given up on it.

I understand the frustration, and I have made a consistent effort to report issues and see them through to resolution. That said, comments like this are not constructive and do not help move things forward. If you have specific details or new information that you would like to share, I am all ears.

I am here to help get this sorted as efficiently as possible, and I appreciate your patience while we work through it.

Meanwhile, for anyone interested, there is a workaround to help reduce the number of Chinese listings while we await a final fix. If you enter a language in the server section in the server browser before you press the start search button, those servers are less likely to show in the browser. This is a workaround and NOT the final solution.

Best,
Dollie
 
WretchedDollie said:
Hi there,

We are still actively looking into the issue and haven't given up on it.

I understand the frustration, and I have made a consistent effort to report issues and see them through to resolution. That said, comments like this are not constructive and do not help move things forward. If you have specific details or new information that you would like to share, I am all ears.

I am here to help get this sorted as efficiently as possible, and I appreciate your patience while we work through it.

Meanwhile, for anyone interested, there is a workaround to help reduce the number of Chinese listings while we await a final fix. If you enter a language in the server section in the server browser before you press the start search button, those servers are less likely to show in the browser. This is a workaround and NOT the final solution.

Best,
Dollie
Click to expand...
Hi Dollie,
I don't have the technical skills to add much more. I'm just a customer and I feel frustrated because I can't play on the servers I enjoy so much.
I could also add, as a kind of question, why are only some regions affected?
Africa, for example, doesn't seem to have been attacked by the chinese.
 
Hi WolfThief,

If I understand correctly, some regions may have fewer listings overall so they never reach the cap, whereas more active regions have a larger pool of servers available, so the server cap is reached.

I would have to dig deeper to give a more meaningful answer since this isn't my area of expertise. I have notified the networking team so hopefully we will see a fix soon.

Cheers,
Dollie
 
WretchedDollie said:
Hi WolfThief,

If I understand correctly, some regions may have fewer listings overall so they never reach the cap, whereas more active regions have a larger pool of servers available, so the server cap is reached.

I would have to dig deeper to give a more meaningful answer since this isn't my area of expertise. I have notified the networking team so hopefully we will see a fix soon.

Cheers,
Dollie
Click to expand...
I sincerely appreciate your kindness in wanting to resolve this. But if the problem is and always has been something related to a network attack, shouldn't the problem have already been escalated immediately to the network team with the highest priority level?
Don't you meet daily? We haven't been able to use the servers where we usually play with friends, for many days, and the 7dtd community is once again being harmed by the company that should best respect and care for it.
 
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