Stuck on loading screen.

[Tolkenator]

Version

The one you just had us load up today.

Platform

Windows

Hello.

After the update today, I haven't been able to get the game to load.

It will bring up the screen with the FunPimps logo on it, but once the logo fades the page just stays and doesn't advance [as shown in the attachment]. Anything I try to do from there just makes it crash.

I verified files first and no change.

I uninstalled the game and reloaded it, no change. I then verified files after the reload, and no change.

Thanks for your attention.

 

[acblazer84]

your not alone, happening to me too, holding breath

 

[Space4Ace]

Hello.

After the update today, I haven't been able to get the game to load.

It will bring up the screen with the FunPimps logo on it, but once the logo fades the page just stays and doesn't advance [as shown in the attachment]. Anything I try to do from there just makes it crash.

I verified files first and no change.

I uninstalled the game and reloaded it, no change. I then verified files after the reload, and no change.

Thanks for your attention.

The log file would be here (example): C:\Users\"Your User Name"\AppData\Roaming\7DaysToDie\logs

 

[Tolkenator]

As a fyi, I ended up deleting and reinstalling Steam as well. When I brought it up, and reloaded 7d2d, it's running fine.

Thanks!

 

[acblazer84]

looks like it is related to easy anti cheat, this error popped up after a while


Tried launching 7D2D with EAC disabled and it works

 

[Darkrider]

Same issue here, have also updated Graphics Drive butt that didn't help. Haven't yet had the Easy Anti-Cheat pop-up but I do get a "not responding" pop-up:

 

[Jugginator]

Hopefully this helps. If a log file isn't made or it just ends with nothing too useful, looking at event viewer may help.

Search for Event Viewer in Windows' search

Open up Windows Logs, then go into Application. Look for anything Error with an exclamation mark that has anything to do with 7 days to die or EAC that happened around that time

 

[Darkrider]

These are my log files for all the attempts to run the game since the update

 

[Jugginator]

Let's make sure we're working with a clean environment, run these two in the command window (windows search for cmd or winkey + r and run cmd)

chkdsk /f
then
DISM /Online /Cleanup-Image /CheckHealth

 

[Darkrider]

Ran chkdsk on bot c: and d: drives, no issues reported.

C:\WINDOWS\system32>DISM /Online /Cleanup-Image /CheckHealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.3636

Image Version: 10.0.19045.6456

No component store corruption detected.
The operation completed successfully.

C:\WINDOWS\system32>

 

[Jugginator]

Ran chkdsk on bot c: and d: drives, no issues reported.

C:\WINDOWS\system32>DISM /Online /Cleanup-Image /CheckHealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.3636

Image Version: 10.0.19045.6456

No component store corruption detected.
The operation completed successfully.

C:\WINDOWS\system32>

Hm could you take a poke at the event viewer and see if there's any info there?

 

[Darkrider]

This includes the last attempt to run 7 days last night....hope it is useful!

Post automatically merged: Yesterday at 12:07 PM

The log for the game hanging is this one:

 

[Darkrider]

Just tried running without Easy Anti-Cheat and that seems to work fine! Obviously not ideal though

 

[Jugginator]

Just tried running without Easy Anti-Cheat and that seems to work fine! Obviously not ideal though

Hey taking a look at your event viewer log (lots to pour over still), I see Nvidia overlay failing for some reason. I see others like iCue.

Try disabling any overlays including Nvidia as well as completely exiting things like iCue; in fact, close everything not needed to be ran like that and give it a try.

Post automatically merged: Yesterday at 2:57 PM

There's also "GalaxyClient Helper.exe" causing failures, though that's GoG's software, try disabling that too

 

[Paradoxo44]

After some troubleshooting I disabled my Avast Antivirus and the game launched normally with EAC.
Can't say I'm happy about disabling my antivirus though, nor do I recommend to anyone to do so.