When Port Forwarding is not an option

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Refugee
Hi Everyone,

So I am trying to run a "7 Days to Die Dedicated Server" for this beloved game which I have installed via Steam, however players are not able to connect they get CONNECTION TO SERVER FAILED Could not retrieve server information. I have also installed the full game on that PC and when I start a new game players can join via Steam but that option is not available for the 7 Days to Die Dedicated Server or am I missing something?

I was just wondering if someone can possibly suggest solution to a problem I have which is that due to my ISP where they don't allow port forwarding. I have tried using "ngrok" but did not work. Any help is greatly appreciated. Thank you.

 
Beelzybub said:
Enable SteamNetworking in the serverconfig.xml.
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Hi Beelzybub, thank for replying. If you mean by removing SteamNetworking from like so <property name="ServerDisabledNetworkProtocols"    value=""/>? If yes I did that but no joy.

 
I don't understand how an ISP can control your port forwarding since it's your router that controls that part, unless you're just using their junk modem / router they supply to you in which case, there's often a way to get in there and make some basic changes.

 
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