ps5 my friend is getting kicked out of the game constantly and cannot connect a lot of the time on ps5 multiplayer. She gets the message "could not

iamrobbles

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[SIZE=14.6px]my friend is getting kicked out of the game constantly and cannot connect a lot of the time on ps5 multiplayer. She gets the message [/SIZE]

[SIZE=14.6px]"[/SIZE]

[SIZE=14.6px]my friend is getting kicked out of the game constantly and cannot connect a lot of the time on ps5 multiplayer. She gets the message [/SIZE]

[SIZE=14.6px]"could not fully initialise epic online services: not able to get login ticket from your platform"[/SIZE]

she is connected with wired lan with a 1gbps connection. 

we have tried rebooting the internet. deleted her profile in the game. there is 3 of us that play on this and none of us get the error.

we have also tried network work around on and off. re installed the game and factory reset ps5 deleting game save and data. 

[SIZE=14.6px]"[/SIZE]

she is connected with wired lan with a 1gbps connection. 

we have tried rebooting the internet. deleted her profile in the game. there is 3 of us that play on this and none of us get the error.

we have also tried network work around on and off. re installed the game and factory reset ps5 deleting game save and data. 

 
Yep, same thing here. I played probably about 2 months ago, no problem. Install it and boot it up today, same error. Lots of dns server errors… I even have done most of what he said 👆🏽 everything else works on my ps5. I think the install file that the PlayStation server has is corrupt. Couldn’t be anything on my end. I’d really love to play the game but can’t even do that in offline mode.. so frustrating. 

 
I'm not sure why, but there's been a global increase of users suddenly having time sync issues on devices (pc/consoles). I believe the way to reset the time on consoles would be to boot into them in offline (disable internet connection) and then go into the time settings and change it yourself. Reboot into online, and you should have a sync option

 
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