Venom100320
New member
I lost everything when my game crashed
They're going to need more information...I lost everything when my game crashed
TitleMake sure the title of you post shows what console you're on at the start and use the format:
"[PLATFORM] [Type of Bug (Hitching, Crash, texture etc)] Post Title"
For example:
[XBOX][AUDIO] Auger sound constantly repeats
or
[PS4][AUDIO] Chainsaw sound stuck to Zombie
If you know what area of game is effected you can use the Prefixes (above Title when making a post) to help out too, don't worry if you don't though.
Short brief titles are best, because you can use the body of the post to give me all the details.
Main Post
So now that I know what console you're on I'm going to need as many details as possible about it, your game and the bug...
Setup
Before we get to the main bug, I need to know what your setup is. So aside from console type, details about your console, what patch are you on, do you have any DLC, disk or digital etc. Basically everything that is in place before the bug happens, if you are in a world when the bug occurs, What kind of game you were playing? Map, what time of day it was, what in game day it was, which character were you playing as, what biome were you in, single player or multiplayer and anything else you think might have contributed to the bug.
Game Type:
Map Type:
Seed/Save Name:
Disk or Digital:
DLC:
Character:
Difficulty:
Run:
Aggression:
Day length:
Drop On Death:
Enemy memory:
Enemy Spawning:
Block durability:
Loot respawn time:
Loot abundance:
Airdrops:
24 hour cycle:
In-game Day:
Installed Game Location (Console / HDD):
Remaining Space in install Location:
If playing Online Multiplayer, and it is potentially a connection issue, please include:
Are you Host or Client:
Upload Speeds (while playing the game):
Download Speeds (While playing the game):
NAT type:
Wired or Wireless connection:
Internet Service Provider (ISP):
Router connected to console:
How many console connected to same router:
Step by Step
Do you know what you did before the bug? Can you repeat it by following the same steps? Please list them here, it will help isolate the issue further. Bullet point if possible.
The Bug
When the steps are completed, what happens? Try to be descriptive as possible if you can. Any little thing you see can be a factor. If the game crashes, how does it crash? what do you see? Is there a round cursor on the screen? where do you crash to (game menu / console menu)
Media
Any media files? One of the things that helps us out is if you have a video or screen grab of the bug occurring, this can help us test and try recreate the bugs ourselves to try find the origin. If you see a bug you can get your console to record the last few minutes and submit that to us.
The forums doesn't allow large files to be posted, but linking to OneDrive, Imgur, Youtube or similar is fine.
Extras
Anything else? Any other information you can think of that might help us, add it in, the more info we have, the better! User ID or Gamer profiles would be helpful too.
The more posts that follow this layout, the easier it is for us to report, test and resolve issues.
3) Do not post anything other than Bug Reports in this section, they will be moved or removed.
4) Be respectful to the staff, mods and teams working on the game as well as your fellow players. We understand you are frustrated, but being rude, spamming bugs across the forums and starting arguments in the forums are not going to get your bug seen any quicker, and could result in your post being deleted or your account banned.
5) The teams working on the game are working hard to narrow down and fix bugs reported to them. The game will be updated, console updates just take a little more time than PC ones. I will try to get info to you as often as I can, but please be patient. Silence does not mean the teams are not working.