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DSHorus

Refugee
Good afternoon,

Im using xbox gamepass and after instaling twice the game this error comes up, when i try to  run game https://ibb.co/TMHzvSn.

the game is running in administrator, i made the exceptions in windows defender.

If i try to launch the game from the folder it runs but i cant play with friends.

i see that many people having the same issue but i cant find the solution.

Best regards

 
DSHorus said:
Good afternoon,

Im using xbox gamepass and after instaling twice the game this error comes up, when i try to  run game https://ibb.co/TMHzvSn.

the game is running in administrator, i made the exceptions in windows defender.

If i try to launch the game from the folder it runs but i cant play with friends.

i see that many people having the same issue but i cant find the solution.

Best regards
Click to expand...


Heya, so that's a bit odd and I asked around the team chat. We didn't really see any clear-cut reason why this is happening, but let's assume that somehow some network goblins are messing with some data on your installs from the store...

  • To be sure that the pesky goblins don't interfere, add exceptions for the xbox/gamestore apps (if you use Windows Defender it should be added already, but if you do happen to have another antivirus, don't forget those), and restart your network
  • Go into the Xbox app and in your library, there's a 3-dot button there, go into Manage and hit check for updates:image.png
  • Then, click Verify and Repair, do this twice just to be sure
If this doesn't work, browse to the install folder, delete the executables inside there and then verify and repair.

If this still isn't working, try launching it without EAC, does it make a difference?

Also, I'm not sure what this is yet, but I saw a Gamelaunchhelper executable inside the directory, it did some things and brought the launcher up, maybe this will help?

image.png

If all else fails, there are other thoughts and I can certainly call for backup. Quite strange, it should work right out of the box.

 
Hi there,

Thank you for the answer, but i dont have a single network goblin , perhaps an army of them!

The game is up to date 17-10-2023.

The exeptions are made in windows defender.

The Gamelaunchhelper executable brings up the same launcher and as well the same error.

Deleted the executables like you mentioned repaired and same error.

Without The Eac i can run the game but doesnt allow me to play with friends. ( Portforward mapping already made in router )

I need an exterminator for these goblins of my own, hehe

Best regards

 
Well that's disappointing. Can you take the launcher log and an output log and post them somewhere like pastebin?  They're located in Appdata, you can paste this into the run box: %appdata%/7daystodie/logs

 
Can you try creating a folder named "logs" in there manually and see if that helps?

Also, don't run games as administrator. Devs generally aren't that trustworthy either ;)

 
That daam network goblin XD

I've created that Log Folder as you mention, the game ran.

Thank you!

I hope this Topic can help others.

Best Regards

 
Thanks for the save, Alloc! That's certainly a weird one for the books, that's for sure. Thanks for reporting back that it worked, too. Now hopefully you can have fun :)

And try not to get eaten

 
I had to do this as well and it does fix it. Though I was on the slower side and took a few minutes to realize how to do it. Thank you for figuring this out.

Use Windows + R

type or copy in    %appdata%/7daystodie

[SIZE=14.6px]Create new folder named logs[/SIZE]

 
I had the same problem when installing the game for the first time today on XBox PC Store. Manually adding a "logs" folder to %appdata%7DaysToDie fixed it for me as well. When you first launch the game and it pops up the launcher window there is no 7DaysToDie folder under AppData. Manually running the 7daystodie.exe file creates the folder under AppData but for some reason it does not create a logs folder. Perhaps the devs should move the folder creation process to the launcher and not the main executable? Anyway, run the game once without the launcher, add a "logs" folder to %AppData%7DaysToDie and it all works as intended.

 
Akanaro said:
I had the same problem when installing the game for the first time today on XBox PC Store. Manually adding a "logs" folder to %appdata%7DaysToDie fixed it for me as well. When you first launch the game and it pops up the launcher window there is no 7DaysToDie folder under AppData. Manually running the 7daystodie.exe file creates the folder under AppData but for some reason it does not create a logs folder. Perhaps the devs should move the folder creation process to the launcher and not the main executable? Anyway, run the game once without the launcher, add a "logs" folder to %AppData%7DaysToDie and it all works as intended.
Click to expand...


There's a fix coming

 
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