Game Progress Lost

G

gamegeezer

New member
Logged on today and played A17 for several hours. Logged on just now and my game is back at Day 1, like a brand new game, all progress lost. I've been playing all week and nothing unusual has happened; my progress has been being saved correctly until today.

I searched the forums and found the information about fixing corrupt game files in the post "Support FAQ: Information and Common Solutions" under General Support. It was posted 2/9/18 and I'm just wondering if I missed additional information posted more recently.

I had this problem repeatedly on console and on PC a few times but not for a long time. I was never able to recover any games and always started over. I can start over again but I thought I'd ask first.

Any help/suggestions are greatly appreciated. Thank you.

 
1. Always exclude your game client from your antivirus software. I personally recommend excluding the entire Steam folder.

2. How are you exiting the game? This typically only occurs when you are not exiting the client in the normal fashion.

3. It may be possible to recover some of the data if you follow these instructions.

 
@SylenThunder:

1. Ok, I will definitely exclude the Steam folder.

2. I quit using ESC, Exit, Quit. No crashes or anything unexpected lately.

3. Some data is there but not much. Oh well, start-over incoming.

Thank you for your reply. :)

 
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