Game keeps randomly crashing, unsure how to fix it

icyflem

New member
My game keeps randomly crashing. Husband and I have been playing for about a week and the past 3 or 4 days my game will randomly crash. I'm on PC and hosting the multiplayer world, husband is on Xbox. It happens randomly, could be 5 minutes in or could be an hour in. Sometimes it happens multiple times in a row, sometimes it happens once and wont happen again for a few hours. Most times it just closes the game but once or twice it has restart my PC.

Things I've tried:

Verifying game files via Steam

Updating graphics drivers

Updating PC

Lowering all graphics settings from Ultra/Ultra+ to Medium

Played with task manager open to check for memory spikes (none noticed over multiple crashes)

Any ideas on how to fix? Here is the pastebin for my latest crash log

https://pastebin.com/nf1kbEZf

 
Have you tried updating your BIOS? That crash is common in the generation of Intel cpu you have with the whole giant fiasco Intel created with the 13/14th generations. If you have updated your BIOS, and everything else is updated, you may want to RMA you CPU


Probably not the same problem, but another user here found they had bad cable connectors for their PSU causing it.

 
My game keeps randomly crashing.


Yep, same here when playing with my wife. When 7D2D doesn't crash, it'll yeet my entire PC into a BSOD.

Probably not the same problem, but another user here found they had bad cable connectors for their PSU causing it.
I have been having BSODs and crashes for the last few years with no apparent trigger. I have an RM1000X which is supposed to be good for a long time. Guess I'll buy another. Maybe my PSU is my problem.

 
Yep, same here when playing with my wife. When 7D2D doesn't crash, it'll yeet my entire PC into a BSOD.

I have been having BSODs and crashes for the last few years with no apparent trigger. I have an RM1000X which is supposed to be good for a long time. Guess I'll buy another. Maybe my PSU is my problem.
Corsair has a tendency to do that. You can try RMA'ing it, but personally it's easier in the long run to just get from a better brand.

 
Have you tried updating your BIOS? That crash is common in the generation of Intel cpu you have with the whole giant fiasco Intel created with the 13/14th generations. If you have updated your BIOS, and everything else is updated, you may want to RMA you CPU



Probably not the same problem, but another user here found they had bad cable connectors for their PSU causing it.
Updating the bios seemed to fix it I think. We were able to play for a few hours last night with no crashes! Hopefully that fixed the issue!

 
Updating the bios seemed to fix it I think. We were able to play for a few hours last night with no crashes! Hopefully that fixed the issue!


Nice! If you do, seriously RMA that CPU. Every crash will cause minor damage to the chips, as Intel discovered anyway. If it runs fine for 7 days, you're probably fine if you don't want to put up with an RMA - which I understand fully lol

 
Nice! If you do, seriously RMA that CPU. Every crash will cause minor damage to the chips, as Intel discovered anyway. If it runs fine for 7 days, you're probably fine if you don't want to put up with an RMA - which I understand fully lol
Honestly it’s mostly because this is my husbands pc that he built, and despite me doing the research about the issues with his cpu choice, he’s choosing to believe his is fine since he’s had no issues with any other games lol

 
Honestly it’s mostly because this is my husbands pc that he built, and despite me doing the research about the issues with his cpu choice, he’s choosing to believe his is fine since he’s had no issues with any other games lol
This game uses the CPU far more than most other games, which means you will find CPU related problems more often with this game than others.  Since Intel agreed that there were problems with those CPUs, it's a pretty good indication that they were a problem.  Hopefully the BIOS update solves the problem entirely, but if the computer has been being used all this time without getting the BIOS update right away, there was probably a lot of damage being done to the CPU that is permanent.  A RMA would get a brand new CPU that would likely last far longer and run better.  But that's up to you two.

 
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