Freeze then CTD with D3D11 error [A20.5]

I

Igzilee

Refugee
So I was just getting back into 7D2D after not playing for a bit and started up a new Navesgane singleplayer game. A few minutes after loading in the game froze then crashed a few minutes later, showing a unity 'pop-up' screen with a loading bar, the 7D2D logo, and a red exclamation mark. At first I thought it was a one-off thing but it kept happening. So I followed the stickied post about clearing A19 data and made yet another new game, but even that didn't work. Now I've validated the game files, updated windows, uninstalled and reinstalled, and once again, it crashes. It seems to happen within the first 10 minutes of playing, though I was able to get around 25 minutes in once. I finally decided to check the logs and found some errors regarding D3D11 and failing to create render textures/buffers (see output log). I've searched through the forums and online and can't find any fixes except with Nvidia driver problems, but I have a AMD graphics card. Hopefully someone has a fix, I'd really love to play this game again. I can include the crash log as well if it helps.

Output log

 
I'm not really familiar with AMD cards but it kind of looks like a video driver problem. Can you try uninstalling/reinstalling the latest video card drivers and see if that helps??

 
I'm not sure if I did something wrong or what, but I'm still getting the problem after uninstalling and reinstalling my graphics card drivers with DDU, but after it crashes there is now an AMD popup that tells me a driver timeout occurred. The errors in the output log are the same. I also have the most recent recommended drivers for my graphics card.

 
Hmm, that's not a good sign. 

Can you try ensuring any programs such as razer cortex, AMD's Radeon software (mostly, ensure that it's not altering any game settings, want to ensure it's not communicating with the GPU/Game) and other softwares similar. Also, run Windows updates twice (don't believe it when it says no updates are available, that's been a bug forever now).]

Maybe run a GPU benchmarking tool like Heaven or Furmark and see if it has any issue with that, too.

Side question: Did you run it in safemode without networking? Sometimes Windows can sneak in a driver.

 
Last edited by a moderator:
So unfortunately even after two more windows updates along with disabling a lot of AMD software settings that changed the game settings, it still crashes. When using DDU I ran it in safemode while disconnected from the internet. I'll try a benchmarking tool soon once I have the time, but I'm starting to think this problem can't be solved.

 
Honestly, you can try an older driver as well. What is worrying me is this is how my rx480 started to die, kept doing that when it had a timeout. 

You can try taking the GPU out and reseating it too. As well as you can try undervolting the GPU or set a lowered power limit, go by about 5%. You can do this in AMD's software. 

 
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