Can't create game after buying it

A

Ado125

New member
Hello, I bought game via ps4 store today and I can't create a game local nor network one because when I type gamename it shows chinese symbols instead english and it says it cant be created with special symbols. Chinese symbols are everywhete in game where I try to write something. When I try go network game, it says error of lost connection to ps servers, but its not true. I was looking on reddit for some topic about it and there is new topic made by a guy who bought and downloaded a game around same time as I did with same problem. Any advice pls?

Thank you

 
Check the region settings on your PS4 for the invalid character issue.  As for the PS Server connection, this is something that's on Sony's side that has cropped up a bit recently.  Make sure your NAT Type is correct, and that you aren't on Wifi.

I'll go blow the dust off my PS4 in a min and see if I can replicate it.

 
Means I won't be able to play online even if the chinese symbols problem gets fixed? 

My region settings of my system are correct, Im from Europe, have right time and language settings and I'm always on cable. I can send screens when I get to ps soon.

 
Here are pictures of the problem. My connection info, strange symbols instead of common alphabet when writing game name which are different when creating private game and local game and error it gives after trying it out with these symbols. After redownloading and reinstalling the game I'm able to join multiplayer game, but the reason I bought the game was to play with my GF on splitscreen which I'm still not able to. Any help please?

Edit: for some reason it doesnt allow me to put image links here, so here are just links:

https://ibb.co/1z2FfNB
https://ibb.co/ZKc0PZ4
https://ibb.co/whYT9Db
https://ibb.co/JpYSKCb
Click to expand...

 
Anyone? Isnt there a way to submit a bug officialy? If not, I need to refund because there is no way for me to play the game I dont think problem is on my side.

 
There are not many console players left here who would know stuff to try out. Pestering SylenThunder is probably your best chance at getting help.

If it were a bug of the game it would be impossible to fix because the development of the console version ended with Telltales demise. If you didn't know, telltale was the publisher who managed the console version

But there is a good chance this has something to do with your region settings. Could you perhaps change all your settings to some other language you know, preferably english and see if it works. If not, remove and install the game again, still with english as language and region settings for US or GB. See if the english version works. If yes, try another language, french, polish, whatever works for you. Finally go back to your own language and see if it works now. If chinese symbols still show up, tell us what happened.

 
Last edited by a moderator:
Yeah, I tried to replicate the issue on my own PS4, and was unable to. I have none of the issues you describe. This usually indicates the error likes on your system/configuration, and is not a bug with the client.

 
Thanks guys. I was ready to unninstal it permanently but after your neverending suggestions about system settings with language I gave it last try. Changed system language to English and in input language settings unchecked everything else except English and it worked right after that. 

Thanks for help, Im already addicted to game.

 
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