Can't Connect to Online Server

C

cwhite11

Refugee
Kicked from server: EAC violation: ClientAuthenticationFailed - EAC sandbox not active (dummy client) is the error I get when trying to join any server. I have tried reinstalling EAC and running the game as admin. I don't see a way to attach a log, so I will paste it below (sorry).

Mono path[0] = 'D:/Steam/steamapps/common/7 Days To Die/7daystodie_Data/Managed'
Mono config path = 'D:/Steam/steamapps/common/7 Days To Die/MonoBleedingEdge/etc'
Initialize engine version: 2019.2.17f1 (8e603399ca02)
[XR] Discovering subsystems at path D:/Steam/steamapps/common/7 Days To Die/7daystodie_Data/UnitySubsystems
Forcing GfxDevice: Direct3D 11
GfxDevice: creating device client; threaded=1
Direct3D:
    Version:  Direct3D 11.0 [level 11.1]
    Renderer: NVIDIA GeForce GTX 1070 (ID=0x1b81)
    Vendor:   
    VRAM:     8088 MB
    Driver:   27.21.14.6663
Begin MonoManager ReloadAssembly
- Completed reload, in  4.324 seconds
<RI> Initializing input.
<RI> Input initialized.
<RI> Initialized touch support.
UnloadTime: 8.839800 ms
2021-10-22T13:29:15 0.030 INF [Steamworks.NET] SteamAPI_Init() ok
2021-10-22T13:29:16 0.300 INF Localization language: english
2021-10-22T13:29:16 0.314 INF Texture quality is set to 1
2021-10-22T13:29:16 0.315 INF Precaching...
2021-10-22T13:29:16 0.380 INF Precaching file: 7DaysToDie_Data/resources.assets
2021-10-22T13:29:16 0.562 INF [EAC] Initializing ...
2021-10-22T13:29:16 0.565 INF [EAC] Initialized :: EasyAntiCheat successfully initialized
2021-10-22T13:29:19 3.974 INF Precaching file: 7DaysToDie_Data/sharedassets1.assets
2021-10-22T13:29:19 3.988 INF Precaching file: Data/Bundles/blocktextureatlases
2021-10-22T13:29:26 10.592 INF Precaching file: Data/Bundles/terraintextures
2021-10-22T13:29:32 16.463 INF Precaching done
2021-10-22T13:29:32 16.464 INF Loading main scene
Unloading 6 Unused Serialized files (Serialized files now loaded: 0)
UnloadTime: 1.946000 ms
2021-10-22T13:29:32 16.834 INF [GSM] Singleton Initialized...
2021-10-22T13:29:32 16.842 INF Awake IsFocused: True
2021-10-22T13:29:32 16.842 INF Awake
2021-10-22T13:29:32 16.889 INF Version: Alpha 19.6 (b8) Compatibility Version: Alpha 19.6, Build: Windows 64 Bit
2021-10-22T13:29:32 16.889 INF System information:
2021-10-22T13:29:32 16.889 INF    OS: Windows 10  (10.0.0) 64bit
2021-10-22T13:29:32 16.889 INF    CPU: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz (cores: 12)
2021-10-22T13:29:32 16.889 INF    RAM: 16191 MB
2021-10-22T13:29:32 16.890 INF    GPU: NVIDIA GeForce GTX 1070 (8088 MB)
2021-10-22T13:29:32 16.890 INF    Graphics API: Direct3D 11.0 [level 11.1] (shader level 5.0)
2021-10-22T13:29:32 16.890 INF Last played version: Alpha 19.6
2021-10-22T13:29:32 16.890 INF Local UTC offset: -5 hours
2021-10-22T13:29:32 16.895 INF Command line arguments: D:\Steam\steamapps\common\7 Days To Die\7daystodie.exe -force-d3d11 -logfile D:\Steam\steamapps\common\7 Days To Die\7DaysToDie_Data\output_log__2021-10-22__13-28-24.txt -eac_executablename 7daystodie.exe -eac-nop-loaded
2021-10-22T13:29:32 16.896 INF Not running in Big Picture Mode, no on-screen keyboard available
2021-10-22T13:29:32 16.896 INF Starting PlayerInputManager...
Fallback handler could not load library D:/Steam/steamapps/common/7 Days To Die/7daystodie_Data/Mono/XInputInterface32
Fallback handler could not load library D:/Steam/steamapps/common/7 Days To Die/7daystodie_Data/Mono/XInputInterface32.dll
Fallback handler could not load library D:/Steam/steamapps/common/7 Days To Die/7daystodie_Data/Mono/XInputInterface32
Fallback handler could not load library D:/Steam/steamapps/common/7 Days To Die/7daystodie_Data/Mono/libXInputInterface32
Fallback handler could not load library D:/Steam/steamapps/common/7 Days To Die/7daystodie_Data/Mono/libXInputInterface32.dll
Fallback handler could not load library D:/Steam/steamapps/common/7 Days To Die/7daystodie_Data/Mono/libXInputInterface32
2021-10-22T13:29:33 17.292 INF InControl (version 1.8.2 build 9357, native module = False, XInput = True)
2021-10-22T13:29:33 17.305 INF Starting UserProfileManager...
2021-10-22T13:29:33 17.379 INF Occlusion: Awake
2021-10-22T13:29:33 17.385 INF ApplyAllOptions streaming budget 7279.2 MB
2021-10-22T13:29:33 17.385 INF ApplyAllOptions current screen 1920 x 1080, 120hz, window 1920 x 1080, fullscreen True FullScreenWindow
2021-10-22T13:29:33 17.385 INF Texture quality is set to 1
2021-10-22T13:29:33 17.386 INF ApplyTextureFilter 1, AF Enable
2021-10-22T13:29:33 17.387 INF ApplyTerrainOptions 3
2021-10-22T13:29:36 20.425 INF [MODS] No mods folder found
2021-10-22T13:29:36 20.506 INF Loading permissions file at 'C:\Users\chris\AppData\Roaming/7DaysToDie/Saves/serveradmin.xml'
2021-10-22T13:29:36 20.645 INF Loading permissions file done.
2021-10-22T13:29:36 20.742 INF GameSense server not found (no props file), disabling
2021-10-22T13:29:36 20.742 INF Awake done in 3900 ms
Fallback handler could not load library D:/Steam/steamapps/common/7 Days To Die/7daystodie_Data/Mono/libc
Fallback handler could not load library D:/Steam/steamapps/common/7 Days To Die/7daystodie_Data/Mono/libc.dll
Fallback handler could not load library D:/Steam/steamapps/common/7 Days To Die/7daystodie_Data/Mono/libc

Unloading 26 unused Assets to reduce memory usage. Loaded Objects now: 4425.
Total: 28.402500 ms (FindLiveObjects: 0.223100 ms CreateObjectMapping: 0.057600 ms MarkObjects: 28.062800 ms  DeleteObjects: 0.058500 ms)

2021-10-22T13:29:36 21.180 INF User joined: christian00white
2021-10-22T13:29:36 21.249 INF Reloading serveradmin.xml
2021-10-22T13:29:36 21.249 INF Loading permissions file at 'C:\Users\chris\AppData\Roaming/7DaysToDie/Saves/serveradmin.xml'
2021-10-22T13:29:36 21.249 INF Loading permissions file done.
2021-10-22T13:29:37 21.625 INF Updated culture for display texts
2021-10-22T13:29:45 29.404 INF UMA Overlay loading took 6589 ms
2021-10-22T13:29:45 29.405 INF UMA Slot loading took 1 ms
2021-10-22T13:29:49 33.631 INF LoadTextureArraysForQuality quality -1 to 1, reload False
2021-10-22T13:29:51 36.003 INF WorldStaticData.Init() needed 6.381s
2021-10-22T13:29:51 36.243 INF [Steamworks.NET] Login ok.
2021-10-22T13:29:52 36.455 INF AchievementManager: Received stats and achievements from Steam
2021-10-22T13:29:55 39.766 INF Started thread ServerBrowserListUpdater
2021-10-22T13:30:27 71.645 INF Connecting to server Dead Zone PvE A19.6 b8 Stable 1.5xXP 1.5xLoot Wiped 8-31...
2021-10-22T13:30:27 71.645 INF NetPackageManager Init
2021-10-22T13:30:27 71.674 INF Exited thread ServerBrowserListUpdater
2021-10-22T13:30:27 71.714 INF [EAC] Connected to game server
2021-10-22T13:30:27 71.719 INF NET: LiteNetLib trying to connect to: 104.192.227.250:14263
2021-10-22T13:30:33 77.722 INF NET: LiteNetLib: Connection failed: ConnectionFailed
2021-10-22T13:30:33 77.722 INF NET: Steam NW trying to connect to: 104.192.227.250:14263
2021-10-22T13:30:33 77.723 INF [Steamworks.NET] NET: Connecting to SteamID 90152387643205638
2021-10-22T13:30:33 77.723 INF Started thread SteamNetworkingClient
2021-10-22T13:30:37 81.469 INF [Steamworks.NET] NET: Connection established
2021-10-22T13:30:37 81.522 INF [Steamworks.NET] NET: Password accepted
2021-10-22T13:30:37 81.528 INF Started thread NCSteam_Reader_0
2021-10-22T13:30:37 81.528 INF Started thread NCSteam_Writer_0
2021-10-22T13:30:37 81.531 INF Started thread NCSteam_Reader_1
2021-10-22T13:30:37 81.531 INF Started thread NCSteam_Writer_1
2021-10-22T13:30:37 81.589 INF [Steamworks.NET] Auth.GetAuthTicket()
2021-10-22T13:30:37 81.590 INF NPPL.Write
2021-10-22T13:30:37 81.671 INF Login: authstate_steam
2021-10-22T13:30:37 81.855 INF Login: authstate_steamgroups
2021-10-22T13:30:37 81.871 INF Login: authstate_eac
2021-10-22T13:30:38 82.263 INF [EAC] Disconnected from game server
2021-10-22T13:30:38 82.263 INF Exited thread NCSteam_Writer_0
2021-10-22T13:30:38 82.263 INF Exited thread NCSteam_Reader_1
2021-10-22T13:30:38 82.263 INF Exited thread NCSteam_Writer_1
2021-10-22T13:30:38 82.263 INF Exited thread NCSteam_Reader_0
2021-10-22T13:30:38 82.281 INF Exited thread SteamNetworkingClient
2021-10-22T13:30:38 82.284 INF SaveAndCleanupWorld
2021-10-22T13:30:38 82.285 INF [Steamworks.NET] Stopping server
2021-10-22T13:30:38 82.285 INF [Steamworks.NET] Exiting Lobby
2021-10-22T13:30:38 82.410 INF Persistent GamePrefs saved
2021-10-22T13:30:38 82.416 INF [NET] Kicked from server: EAC violation: ClientAuthenticationFailed - EAC sandbox not active (dummy client)
2021-10-22T13:31:52 157.193 INF Terminating threads
2021-10-22T13:31:52 157.193 INF OnApplicationQuit
2021-10-22T13:31:52 157.195 INF Terminating threads
2021-10-22T13:31:52 157.195 INF OnApplicationQuit
2021-10-22T13:31:53 158.189 INF Terminating threads
2021-10-22T13:31:53 158.189 INF OnApplicationQuit
2021-10-22T13:31:53 158.189 INF Terminating threads
2021-10-22T13:31:53 158.189 INF OnApplicationQuit
Setting up 6 worker threads for Enlighten.
  Thread -> id: 513c -> priority: 1 
  Thread -> id: 998 -> priority: 1 
  Thread -> id: 532c -> priority: 1 
  Thread -> id: 2290 -> priority: 1 
  Thread -> id: 45a8 -> priority: 1 
  Thread -> id: 5004 -> priority: 1 

 
I can start a local game and have had people join me successfully, I don't see where I activate EAC for the local server or not in the options but the times I have played locally I have always used the EAC launcher. I only see this error when I try to join the public servers. Acknowledged on using pastebin, my bad on that. I can try anything that is suggested.

 
As was mentioned earlier, verify game files twice. Also, be sure you have excluded the game and eac(I personnally exclude the entire Steam folder) from your antivirus program. Make sure you have fully allowed eac and 7Days through your firewall. Finally, shut down Steam and reboot your computer and restart Steam.

 
I have completed those steps and the problem is persisting. One file was replaced when verifying the files, but didn't seem to fix the problem. Both EAC and 7 Days are allowed through my firewall.

 
EAC is enabled (or disabled) in the launcher, there is a checkbox for that. 

There is also a tools-tab in the launcher where you can delete game settings, data imported from other servers, ...

Backup all data you still want to use in the future (local savegames and saved world data) and then preferably delete everything (i.e. check all boxes)

 
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