Can not fully initialize Epic Online Services. Epic Down?

[lordmadmunki]

Version

2.5

Platform

Windows

When I launch the client, says "Can not fully initialize Epic Online Services".


I get a similar error on the dedicated server:

2025-12-24T20:15:44 157.673 ERR [EOS] Failed registering session on backend: UnrecognizedResponse

2025-12-24T20:13:22 15.890 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700: request has been successfully processed. URL: https://api.epicgames.dev/sdk/v1/default?platformId=WIN, HTTP code: 503, content length: 148, actual payload size: 148, elapsed: 11.70s
2025-12-24T20:13:22 15.890 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Date: Thu, 25 Dec 2025 02:13:22 GMT
2025-12-24T20:13:22 15.890 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Content-Type: text/plain
2025-12-24T20:13:22 15.890 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Content-Length: 148
2025-12-24T20:13:22 15.891 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Connection: keep-alive
2025-12-24T20:13:22 15.891 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header X-Epic-Correlation-Id: EOS-YNJj4z7NDEGVIlnLyGmzEQ-WsuZ0X3EHk-b1h_esC_Ehw
2025-12-24T20:13:22 15.891 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Server: eos-gateway
2025-12-24T20:13:22 15.891 WRN [EOS] [LogEOS - Warning] Error response received from backend. Response is not JSON. ServiceName=[SDKConfig], OperationName=[GetPlatformConfigRoute], Url=[<Redacted>], HttpStatus=[503], CorrId=[EOS-YNJj4z7NDEGVIlnLyGmzEQ-WsuZ0X3EHk-b1h_esC_Ehw]
2025-12-24T20:13:22 15.892 WRN [EOS] [LogEOS - Warning] SDK Config Platform Update Request Failed, Result Code: EOS_UnrecognizedResponse, Retrying after 2.767724 seconds
2025-12-24T20:13:35 28.699 WRN [EOS] [LogEOS - Warning] Error response received from backend. Response is not JSON. ServiceName=[SDKConfig], OperationName=[GetPlatformConfigRoute], Url=[<Redacted>], HttpStatus=[504], CorrId=[]
2025-12-24T20:13:35 28.701 WRN [EOS] [LogEOS - Warning] SDK Config Platform Update Request Failed, Result Code: EOS_UnrecognizedResponse, Retrying after 4.229866 seconds
2025-12-24T20:13:40 33.492 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700: request has been successfully processed. URL: https://api.epicgames.dev/auth/v1/oauth/token, HTTP code: 503, content length: 91, actual payload size: 91, elapsed: 0.18s
2025-12-24T20:13:40 33.492 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Date: Thu, 25 Dec 2025 02:13:40 GMT
2025-12-24T20:13:40 33.492 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Content-Type: text/plain
2025-12-24T20:13:40 33.492 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Content-Length: 91
2025-12-24T20:13:40 33.492 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Connection: keep-alive
2025-12-24T20:13:40 33.492 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header X-Epic-Correlation-Id: EOS-YNJj4z7NDEGVIlnLyGmzEQ-EM2svavIt0GXD6XwJdIUbw
2025-12-24T20:13:40 33.492 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Server: eos-gateway
2025-12-24T20:13:40 33.493 WRN [EOS] [LogHttp - Warning] Lockout of 2.694784s on https://api.epicgames.dev/auth/v1/oauth/token
2025-12-24T20:13:42 36.189 WRN [EOS] [LogHttp - Warning] Retry 1 on https://api.epicgames.dev/auth/v1/oauth/token
2025-12-24T20:13:43 36.453 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700: request has been successfully processed. URL: https://api.epicgames.dev/auth/v1/oauth/token, HTTP code: 503, content length: 81, actual payload size: 81, elapsed: 0.25s
2025-12-24T20:13:43 36.453 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Date: Thu, 25 Dec 2025 02:13:43 GMT
2025-12-24T20:13:43 36.454 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Content-Type: text/plain
2025-12-24T20:13:43 36.454 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Content-Length: 81
2025-12-24T20:13:43 36.454 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Connection: keep-alive
2025-12-24T20:13:43 36.454 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header X-Epic-Correlation-Id: EOS-YNJj4z7NDEGVIlnLyGmzEQ-EM2svavIt0GXD6XwJdIUbw
2025-12-24T20:13:43 36.454 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Server: eos-gateway
2025-12-24T20:13:43 36.454 WRN [EOS] [LogHttp - Warning] Lockout of 4.103153s on https://api.epicgames.dev/auth/v1/oauth/token
2025-12-24T20:13:47 40.557 WRN [EOS] [LogHttp - Warning] Retry 2 on https://api.epicgames.dev/auth/v1/oauth/token
2025-12-24T20:13:47 40.888 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700: request has been successfully processed. URL: https://api.epicgames.dev/auth/v1/oauth/token, HTTP code: 503, content length: 81, actual payload size: 81, elapsed: 0.30s
2025-12-24T20:13:47 40.888 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Date: Thu, 25 Dec 2025 02:13:47 GMT
2025-12-24T20:13:47 40.888 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Content-Type: text/plain
2025-12-24T20:13:47 40.889 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Content-Length: 81
2025-12-24T20:13:47 40.889 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Connection: keep-alive
2025-12-24T20:13:47 40.889 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header X-Epic-Correlation-Id: EOS-YNJj4z7NDEGVIlnLyGmzEQ-EM2svavIt0GXD6XwJdIUbw
2025-12-24T20:13:47 40.889 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Server: eos-gateway
2025-12-24T20:13:47 40.889 WRN [EOS] [LogHttp - Warning] Lockout of 10.537431s on https://api.epicgames.dev/auth/v1/oauth/token
2025-12-24T20:13:58 51.428 WRN [EOS] [LogHttp - Warning] Retry 3 on https://api.epicgames.dev/auth/v1/oauth/token
2025-12-24T20:13:58 51.940 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700: request has been successfully processed. URL: https://api.epicgames.dev/auth/v1/oauth/token, HTTP code: 503, content length: 81, actual payload size: 81, elapsed: 0.50s
2025-12-24T20:13:58 51.940 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Date: Thu, 25 Dec 2025 02:13:58 GMT
2025-12-24T20:13:58 51.940 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Content-Type: text/plain
2025-12-24T20:13:58 51.940 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Content-Length: 81
2025-12-24T20:13:58 51.941 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Connection: keep-alive
2025-12-24T20:13:58 51.941 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header X-Epic-Correlation-Id: EOS-YNJj4z7NDEGVIlnLyGmzEQ-EM2svavIt0GXD6XwJdIUbw
2025-12-24T20:13:58 51.941 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Server: eos-gateway
2025-12-24T20:13:58 51.941 WRN [EOS] [LogHttp - Warning] Lockout of 21.905453s on https://api.epicgames.dev/auth/v1/oauth/token
2025-12-24T20:14:20 73.848 WRN [EOS] [LogHttp - Warning] Retry 4 on https://api.epicgames.dev/auth/v1/oauth/token
2025-12-24T20:14:20 74.202 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700: request has been successfully processed. URL: https://api.epicgames.dev/auth/v1/oauth/token, HTTP code: 503, content length: 81, actual payload size: 81, elapsed: 0.35s
2025-12-24T20:14:20 74.202 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Date: Thu, 25 Dec 2025 02:14:20 GMT
2025-12-24T20:14:20 74.202 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Content-Type: text/plain
2025-12-24T20:14:20 74.202 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Content-Length: 81
2025-12-24T20:14:20 74.202 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header Connection: keep-alive
2025-12-24T20:14:20 74.202 WRN [EOS] [LogHttp - Warning] 000001ED73A8A700 Response Header X-Epic-Correlation-Id: EOS-YNJj4z7NDEGVIlnLyGmzEQ-EM2svavIt0GXD6XwJdIUbw
2025-12-24T20:14:20 74.203 WRN [EOS] [LogEOS - Warning] Error response received from backend. Response is not JSON. ServiceName=[EOSAuth], OperationName=[TokenGrant], Url=[<Redacted>], HttpStatus=[503], CorrId=[EOS-YNJj4z7NDEGVIlnLyGmzEQ-EM2svavIt0GXD6XwJdIUbw]
2025-12-24T20:14:20 74.224 ERR [EOS] QueryFile (PlatformOverrides) failed: UnrecognizedResponse
2025-12-24T20:14:20 74.225 ERR [TitleStorageOverridesManager] Failed to load root from title storage override XML.
2025-12-24T20:14:20 74.226 WRN [EOS] [LogEOS - Warning] SDK Config Product Update Request Failed, Result Code: EOS_UnrecognizedResponse, Retrying after 3.249672 seconds

 

[The Gunner Attack]

I'm having the same error. I can only play in offline mode.

 

[TiffanySuga]

I am also getting the same error message. I play with my husband and in order to do so we have to be online to play. He plays on Xbox series X and I play in Xbox series S. We both get this error.

 

[cheapnorsky]

I have the same error. I was just playing an hour ago, logged out, ate dinner, tried to log back in and got the error. Restarted everything, re-signed into everything and still get the error.

 

[suan]

I've the same error, I thing that server is under attacl, because I try to connect manually and the response was overflow

 

[najabulassasi]

I'm getting the same error.
I made sure my firewall was disabled, I have no VPN, my game, computer, and drivers are all updated.

 

[LazyGamer777]

Same issue for my brother on xbox series s and me on steam.

 

[Noompsie]

Same problem here. Can only play in offline mode

 

[JustJudd]

Fun. Took me way to long to find out that it's not just me and my friends experiencing this. EOS said for hours no outage. At least they've caught up to the rest of us who were like "yeah there is."

 

[Ghost333838]

Fun. Took me way to long to find out that it's not just me and my friends experiencing this. EOS said for hours no outage. At least they've caught up to the rest of us who were like "yeah there is."

hopefully its back up soon i want to play so bad

 

[Dialasa]

epic login is down

 

[PunkWashu]

For those of you like me who like to hit F5 on repeat to be able to play as soon as things are fixed...

Epic Games Public Status

Welcome to Epic Games Public's home for real-time and historical data on system performance.

status.epicgames.com

 

[glittergirl25]

i'm saaaaaaad. it's christmas break and my husband and I just want to play!

 

[jenniann]

Well this sucks cannot play at all, great way to spend xmas day sitting and hopping to play lol

 

[Stargazer0613]

I as well have this same error...I just finished a POI Quest with my husband and my game went haywire and then crashed, we are PC gamers. When trying to log back in I got this message that is attached. So it seems they issue maybe on the sever side....as there are a handful of us having the same issue.

 

[Tostadora N°1]

sigue roto el juego :c