Rendering / World Loading Issues

[treemt]

Version

V.2.4.6

Platform

Windows

Player Reports – Rendering / World Loading Issues


Several players have reported severe world rendering problems, including:

• Entire buildings or POIs initially missing, only appearing after waiting for an extended period.
• Parts of the world failing to render properly, leaving invisible or missing terrain.
• A visible “line” or boundary in the world crossing it causes the player to fall through the map.

Interestingly, this issue seems to affect certain players individually rather than the area itself. Other players standing in the same spot experience no problems. Restarting the game client consistently resolves the issue temporarily.


At least four players have reported this behavior so far, so it does not appear to be an isolated incident.


A short video demonstrating the “fall-through line” can be seen here:

 

[Riamus]

Player Reports – Rendering / World Loading Issues


Several players have reported severe world rendering problems, including:

• Entire buildings or POIs initially missing, only appearing after waiting for an extended period.
• Parts of the world failing to render properly, leaving invisible or missing terrain.
• A visible “line” or boundary in the world crossing it causes the player to fall through the map.

Interestingly, this issue seems to affect certain players individually rather than the area itself. Other players standing in the same spot experience no problems. Restarting the game client consistently resolves the issue temporarily.


At least four players have reported this behavior so far, so it does not appear to be an isolated incident.


A short video demonstrating the “fall-through line” can be seen here:

That is a normal networking problem. If those same players played the game solo or hosted the game themselves and not on a server or with someone else hosting, it's unlikely they'd have that problem. There is a network workaround option in the game settings that they could try, but the host also has to use it. And that isn't a guarantee to fix the problem.

Other options include not using WiFi at all for either the host or the users having problems, hosting the game on a computer with a fast internet connection and computer, joining a server that is located somewhere else in the world (sometimes it's just a bad network path between them at the host/server, so changing to another location can fix it). Changes to router or firewall settings can potentially help, as well as replacing an older router or modem with a newer one, making sure the game is installed on SSD instead of HDD (as well as the save location), making sure there is enough RAM, making sure that if the CPU has e-cores that they are using CPU Affinity to force the game not to use those, making sure they aren't running the game using an Intel CPU that had those problems requiring a BIOS microcode update if they haven't installed that update. Also, using a lot of mods can lead to problems, depending on the mods and the user's computer (if on PC).

None of these are guaranteed to solve the problem, but each person who has this kind of network problem is going to need to figure out for themselves what works for them because there are many reasons for networking problems and some issues are just local hardware rather than actual networking problems.

 

[theoremon]

My guess is this is to do with the memory leak. I am attaching a video and a picture here:

I am on a direct wired connection to my modem with 8Gbit speed. The option for Network Workaround is turned on. BIOS is fully up-to-date. Game is installed on an SSD, E-Cores are off. Even turned on DMZ temporarily for my computer through my modem. 64GB of RAM.

I am also completely invisible to the other player in front of me after this problem occurs.

 

[Mad]

I also experiemced the invisible issue. I didn't see any errors to report. My drivers and windows are up to date. I experienced this multiple times. Toggling invisibility on then back off and the issue hasn't reappeared. But that may also not have been the fix.

 

[Jugginator]

We need log files, server/host

 

[treemt]

We need log files, server/host

Unfortunatly I cannot send any of my server logs due to sensitive information produced by my private mods. If you need specific information I can give it to you.

All I can confirm is that I had no complaints regarding any of this on V.2.4.5
Problems started when the V.2.4.6 was rolled out and no modifications where done to any of my mods.

This issue is not affecting everyone it's affecting specific people so I think it's hardware related.

 

[Jugginator]

Unfortunatly I cannot send any of my server logs due to sensitive information produced by my private mods. If you need specific information I can give it to you.

All I can confirm is that I had no complaints regarding any of this on V.2.4.5
Problems started when the V.2.4.6 was rolled out and no modifications where done to any of my mods.

This issue is not affecting everyone it's affecting specific people so I think it's hardware related.

Well, you're using the official bug report section, and without a log file there's not much we can do to help as there's usually information somewhere in logs that points to an issue. So, best advice I can give is to look over your logs and look for network information, mods having failures, stuff like that.

 

[treemt]

Well, you're using the official bug report section, and without a log file there's not much we can do to help as there's usually information somewhere in logs that points to an issue. So, best advice I can give is to look over your logs and look for network information, mods having failures, stuff like that.

I have a log filter set up that saves only warnings and errors, so I don’t have to manually sift through the full log. I haven’t noticed anything unusual myself.


These are the only warnings that appear in my logs:

[EOS] [LogEOSRTC - Warning] TickTracker Tick is delayed. TimePeriod=[10.006414s] TickIntervalThreshold=[0.100000s] MaxTickInterval=[0.349489s] MaxExecutionTime=[0.000014s] TicksCount=[194] ExpectedTicksCount=[1000]

[MultiBlockManager][Alignment] SetTerrainAlignmentDirty failed; no terrain-aligned block has been registered at the specified world position: 481, 46, 1402

As for errors, I only get the usual shader-related ones.


Since the issue seems to affect the same few players, it might be best if they send you their own logs directly. Like I mentioned, two players can stand in the exact same spot one sees everything normally, while the other experiences extreme RAM usage (30GB+) and falls through the map.


Personally, I’ve never encountered this issue, even after roaming around for hours.


Sorry I couldn’t be of more help!

 

[Jugginator]

Yeah, sounds like a mod issue. Well, any logs are better than none. But, time and time again plenty of users have said their logs are clean and don't have any mod errors, post a log and we spot warnings or errors that point to a failing mod and that resolves the issue

 

[treemt]

Yeah, sounds like a mod issue. Well, any logs are better than none. But, time and time again plenty of users have said their logs are clean and don't have any mod errors, post a log and we spot warnings or errors that point to a failing mod and that resolves the issue

Which log shows a mod issue?

 

[treemt]

Well I'm sure plenty of users have said that and they where actually wrong. I've been hosting 7 days for years now and i'm sure you don't care about that but I know what i'm doing.

Regdaring this issue I only opened a bug report because I wanted to help the 3 people having this issue out of my regular 30 - 40 I have on my server. Also other people on different servers have this issue so maybe we all use the same mods.

This kind of response is the same I got when I complained regarding people having an fps drop before 2.0 and than it was fixed but anyway thanks for your time.

You can go ahead and dispose of this if it has no purpose without logs.

Thanks again.

 

[Riamus]

If you aren't willing to share logs, even as a private DM to TFP, then you can't really expect people to be able to tell you the cause of the problem considering in almost all cases that aren't related to actual network issues like I mentioned above can be found in the logs. You say that the network workaround is on, but didn't say if it is definitely on for the users having trouble. Often users will say something is on even when it isn't. If it's only on from one side, it isn't going to help.

If you won't share the logs, then it'll be mostly on you to find the problem. Try running a new save without any mods and see if the users have problems, making sure the users you're testing this with also have no mods installed -- make sure they empty out both the AppData location and the game location of mods (verify it by having them send screenshots of both locations). That would be your best first step without providing logs. You might not want to do that since it's a server, but it's going to be the best way to see if mods are causing the problem. If they don't have problems with no mods installed, then you're going to have to go through and test each one to find out where the problem is. If they do have problems with no mods installed, then it's almost guaranteed to be a network issue or a computer issue, and if it's only happening to certain people, it's likely on their end or somewhere between them and the server. Unfortunately, you're expecting people to be omniscient and able to just know what the problem is without providing anything that would help them to figure out the problem for you. It doesn't work that way.

In short, changes to the game can cause problems with mods. There can also be coincidental network trouble that happened between the users and the server at around the same time as the update. I've seen people say how there isn't any issue with their network and that it must be the game only to have them reply a couple of days later that everything is fine without changing anything because a network problem was fixed between them and the server. Without logs, it'll be up to you to troubleshoot things. Trying without mods, trying the old version again to see if it's still working fine or if they are having trouble even on that again (an indication of a new network problem rather than the game version), going through and trying a variety of settings both on the server and the clients.... just to start.

 

[treemt]

If you aren't willing to share logs, even as a private DM to TFP, then you can't really expect people to be able to tell you the cause of the problem considering in almost all cases that aren't related to actual network issues like I mentioned above can be found in the logs. You say that the network workaround is on, but didn't say if it is definitely on for the users having trouble. Often users will say something is on even when it isn't. If it's only on from one side, it isn't going to help.

If you won't share the logs, then it'll be mostly on you to find the problem. Try running a new save without any mods and see if the users have problems, making sure the users you're testing this with also have no mods installed -- make sure they empty out both the AppData location and the game location of mods (verify it by having them send screenshots of both locations). That would be your best first step without providing logs. You might not want to do that since it's a server, but it's going to be the best way to see if mods are causing the problem. If they don't have problems with no mods installed, then you're going to have to go through and test each one to find out where the problem is. If they do have problems with no mods installed, then it's almost guaranteed to be a network issue or a computer issue, and if it's only happening to certain people, it's likely on their end or somewhere between them and the server. Unfortunately, you're expecting people to be omniscient and able to just know what the problem is without providing anything that would help them to figure out the problem for you. It doesn't work that way.

In short, changes to the game can cause problems with mods. There can also be coincidental network trouble that happened between the users and the server at around the same time as the update. I've seen people say how there isn't any issue with their network and that it must be the game only to have them reply a couple of days later that everything is fine without changing anything because a network problem was fixed between them and the server. Without logs, it'll be up to you to troubleshoot things. Trying without mods, trying the old version again to see if it's still working fine or if they are having trouble even on that again (an indication of a new network problem rather than the game version), going through and trying a variety of settings both on the server and the clients.... just to start.

As I explained 3 users out of my regular 40 are having this issue. One of them is theoremon which I see in this thread you confirmed the issue.

If I had a huge amount of people complaining than I would start finding what is wrong with my server but this isn't the case. Now I perfectly understand you cannot do much without logs but telling me "Yeah, sounds like a mod issue" makes no sence when i'm specificly saying that 3 people are having this problem.

Again I personally have no problems and I just wanted to help others.

 

[Space4Ace]

It almost looks like you kept using a map from 1.0 and just updated to 2.0 without starting a new map.
I only say that because huge world chunks don't seem to render properly. I'm sure that's not the case but, that's how I see it (with very little knowledge of understanding how the game works).

Without a proper bug report with a log file, you are on your own as nobody else will ever know what could be wrong on your end and give you advice on how to fix it.
I guess you are the host for the game you play with your friends? If so then no wonder they have the problem also.
A log file doesn't provide any personal info other than your PC hardware and file details from the game itself. You don't need to worry about security.

Anyway, just trying to help (as all others try to do also).

If I failed then... Good luck!

 

[Jugginator]

Yeah sadly there's not much anyone can do without seeing what the server is doing and what the affected clients have going on their end. Could be a mod issue, could be a mod issue that happens when a client does a particular thing, could be mods not installed properly on their end, could be firewall/antivirus on their end, could be them causing your server to do something weird, could be a thousand things with a situation like this. That's why for this case info is needed to help.