Hello Clare,thank you for responding.
Yes,I have only one account for myself and its the only one I use. I have not changed my gamertag either.
Okay,thank you for checking into it. I appreciate it.
My Xbox One is up to date on updates. I always let it automatically update the console...
I purchased the game over a year ago, and recently when I went to play the game it gave me an error message saying that I either was not using the account that purchased the game, needed the disc, or needed to buy the game (which I already did a year ago) in order to play. I contacted Microsoft...