Trust me I did, I spoke with them. However, the game should not have deleted over 101 hours worth of saves? I have checked every back up possible. This is a game problem.
So, we have been playing for 85 days and our power just went out at our house. When it came back up and our WiFi rebooted we opened up the game and our saved game has been completely deleted. It just feels @%$#ty that we are punished for something completely out of our control. We have put so...